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at the Chalet RoyAlp Hôtel & Spa
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Perfect weekend gateway in a luxury Chalet.
Aug 17th, 2020
We spend two nights @Chalet RoyAlp on a weekend - Friday and Saturday. It was a great weekend with sports and RELAX. From our arrival to our departure, the amazing staff made sure we had everything we needed. We asked reception for e-bikes rental and they organized everything for us including the delivery of the bikes directly in the hotel so in the morning we just could leave from there. On the evening, they took care of charging the bikes so that we could go again the next day. Great service! The rooms are amazing and comfortable. I love the decoration and large spaces. The bathroom is perfect with a large bathtub and shower. The products are great. We had a mountain view room on the 5th floor, BEAUTIFUL! The bed is very comfortable. The breakfast taken on the terrace was very good. There is everything you need including fresh and artisanal fruit juices - loved them! Regarding the spa, I have one word / name: Martina, the Spa Manager. She is amazing and will always do everything to make your stay the best possible. We immediately felt welcome in the spa and she made the tour with us offering us tea and biscuits. When it comes to great service, I will always remember Martina! She makes the spa memorable. We still could enjoy the spa on the day of departure, with an access to lockers with shower etc even if the room was checked out already. For the e-bikes / VTT lovers, Villars offers very nice tours! I will for sure come back to Chalet RoyAlp in winter to ski. TRIPADVISOR.COM USER
Jun 6th, 2020
The hotel is fantastic. The rooms are generous and well appointed. The location offers amazing views of the mountains and easy access direct to walking paths in summer (also for the piste if you are there in winter). The staff were incredibly friendly and accommodating, especially for children and pets! We stayed on a half-board basis. The meal in the restaurant was high quality and very tasty. The breakfast was generous. The arrangements for the current CoVid-19 restrictions were well handled to distance guests without compromising the atmosphere. Some amenities were closed due to CoVid but that was well known prior to arrival. TRIPADVISOR.COM USER
Mar 2nd, 2020
We stayed here as a family just for one night. They very kindly upgraded us to 2 interconnecting junior suites which was amazing. Very comfortable rooms, lovely view , nice breakfast. Great for traveling with children, kids club, games room and very cosy bar and sitting areas. Children are allowed in the spa pool and we received a lovely welcome from the spa manager. I had a brilliant massage , enjoyed the sauna, hamman and jacuzzi. Every member of staff was kind and very courteous, I absolutely loved this hotel. Totally 5 star ! TRIPADVISOR.COM USER
Great business meeting and family vacation place
Feb 9th, 2020
A very charming hotel with spacious rooms and really great service. One of the few places in the last period where the service was always for the customer. Personnel very polite, at reception, shuttle service, fabulous spa, restaurants- very obliging. Plenty of places to socialise, pool table, beautiful fireplace, bar, terraces- very comfortable and nice. TRIPADVISOR.COM USER
Overall fine but not perfect
Dec 8th, 2019
The hotel is very nice, the decoration is beautiful and the rooms are furnished with a very good taste. The spa is also great and overall it’s a nice place to be, not too fancy but still luxurious. We enjoyed a dinner at the Grizzli where we have a good fondue. The price for the dinner was not cheap but it was worth it. The only very disappointing thing was that the comfort of the bed was terrible. I woke up with lots of pain in my back and courbatures. Also the temperature in the room cannot be fixed and we ended up with a cold actually. TRIPADVISOR.COM USER
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