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at the City Club Hotel
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Not at all what it appears to be
Aug 4th, 2020
I did not enjoy my stay at this location. From the decor to the staff, everything was outdated. The king size bed was on the floor and had no blankets on them. We booked a King Luxe room and it was not what we expected TRIPADVISOR.COM USER
Dirty and Loud
Jul 29th, 2020
The sheets that my sisters slept on were stained, we had to ask the front desk for new ones. There were ants in the corners, it was gross. The front desk lady who was Black was super nice though, she was very accommodating to our needs. Never coming here again. TRIPADVISOR.COM USER
Jul 29th, 2020
Super dirty hotel near time square. Loud and full off cockroaches. The bed sheets were stained and the carpet in the room sticky. Front desk staff doesn’t even wear mask. Despicable management. Don’t waste your money here if you value your safety or life. TRIPADVISOR.COM USER
Jul 16th, 2020
Loved the hotel! Darnell was an ANGEL! From the moment I got there, Darnell was friendly and very helpful. I asked him for 1000 things and he got them, NO PROBLEM! He was respectful, sweet, and he made my experience at city Club amazing !!!! TRIPADVISOR.COM USER
Dirty and loud
Jul 14th, 2020
I stay in a lot of hotels in Times Square and this one has so far been the worst. Floors and walls falling apart and carpet and sheets dirty. Carpets in elevator and hallways disgusting. During the night, people in adjacent rooms yelling and fighting and banging doors. I called down to the desk 3 times to complain- each time it took about 5 minutes for them to answer the phone. Noise continued until 4 am. Awful night, awful hotel! TRIPADVISOR.COM USER
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