Claremont Club & Spa, A Fairmont Hotel

41 Tunnel Rd | Berkeley, CA 94705-2429  [SEE MAP]Berkeley, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Harassment, Intrusion and nudity.. No cable TV is needed when you have the Claremont staff.

Jul 17th, 2019

Everything was amazing until the morning of departure. I chose the Claremont hotel based on its location, cleanliness and impeccable customer service. When I rent a hotel room, I expect and by law each occupant should receive quiet and enjoyment of the space while they are occupying it. Unfortunately, my sleep was disturbed by two different cleaning attendants with clipboards ( 1- 9 and 10:15) On both occasions I expressed that I was sleeping and that I would be gone at noon. I wasn't able to go back to sleep after the second disturbance so I took my shower and I received a third knock on the door... I stated "just a moment", but before I could put the towel around me the attendant used his key and opened the door, unfortunately, I didn't lock the deadlock but fortunately I did put the chain on the door. I felt violated by the attendants abrupt intrusion and him seeing nude. To receive 3 different attendants asking the same exact question is beyond absurd and prevented me from resting and enjoying my stay. Claremont is tendered money and I receive no quiet and enjoyment. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

UC Berkeley Graduation

Jul 12th, 2019

We had a wonderful stay at the Claremont Hotel for our daughter's graduation. It rained during the day of commencement, but the hotel provides a shuttle for guests to the stadium which was very helpful. A special thank you to Will for helping arrange our stay and for the best room! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Celebrate here !! Spa resort w mind-blowing service level, & views of SF Golden Gate Bridge

Jul 10th, 2019

The Claremont service is the BEST !! First, completely renovated - now Fairmont elegant & refined. Above all, the personal touch is AMAZING, like from Elsa: WOW!! Elsa learned our dear daughter is celebrating acceptance into nearby UC Berkeley. So immediately Elsa sent us champagne, balloons, matching "UC Cal Bear" T-shirts, plus a personalized napkin with our daughter's name hand-stitched into it (in the Blue+Gold school colors)! Both thoughtful & STUNNING! Claremont feels like home, & treats you like ROYALTY. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous hotel & brilliant staff

Jul 9th, 2019

From start to finish our Claremont experience was incredible. The hotel was beautiful inside and out. The highlight of our Claremont experience was the friendly staff. At the pool we were greeted by an Irish server named Clodagh who was exceptional at her job. She was so friendly with a brilliant character. The food at the pool was simple but very tasty! The next day we arrived back to the pool where my mother then spotted Clodagh and informed me that the previous day while I was at the spa Clodagh noticed my mother having difficulty carrying bags and bringing my toddler back up to the lobby, so she jumped on board and carried the bags to the lobby for my mother while somehow also managed to put my contrary son into good humour. Our server at the pool on the second day was another friendly Irish girl named Blaithnaid who was very friendly and patient as we could not say her name. There was other Irish girls we did not get talking to but also seemed to be very friendly as they greeted us with smiles, I also over heard other guests in the whirlpool complementing these young girls. They are a credit to themselves and the hotel. We look forward to returning to the Claremont again soon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful spa and therapist

Jul 1st, 2019

Enjoyed the cleanliness and overall peace and calm of facility. Jacuzzi, showers, steam room all in great shape. The waiting area also lovely to sit-in and drink tea prior to massage. The therapist was particularly good and there are many rooms for massage so it was not hard to find a convenient time to book TRIPADVISOR.COM USER 

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