Clarion Collection Carmel By The Sea

NE 5th & Mission | Carmel-by-the-Sea, CA 93921  [SEE MAP]Carmel-by-the-Sea, CA  [SEE ADDRESS]

Courtesy of Clarion Collection Carmel By The Sea

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at the Clarion Collection Carmel By The Sea

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Guest Reviews

TripAdvisor Traveler Rating 4

I enjoyed my stay

Jan 4th, 2020

The room was nicely furnished with a king bed and refrigerator and microwave. They brought a basket of food for breakfast including cereal, rolls, banana and cereal bar. There is coffee and juices available in the office The shower was nice and had lots of hot water quickly. I would stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

They cancelled our reset and then tried to charge us almost double!

Nov 16th, 2019

We booked the hotel for a November stay back in June through the company site, we arrived in November and we were told our reservation had been cancelled but we were not notified. It took the front desk agent over and hour and several calls back and forth to the manager (apparently not on site) to still not understand how or why our reservation was cancelled without informing us. Our entire stay for 2 nights with a King size bed was supposed to be $224, we then we asked if they had any rooms that they could offer us and they stated that they could offer us a Queen size bed for almost $400 for the stay! They claimed there was nothing they could do and didn’t even apologize or attempt to offer a resolution. We ended up booking at the Arbor Inn just a few minutes away no problem and when we referenced our horrible experience with Clarion the front desk agent stated they were familiar with them for unfortunate reasons. Apparently this is not the first time someone had a terrible experience with Clarion. Will never use this chain again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location and a good deal.

Nov 14th, 2019

The location right in the town of Carmel is great. The rooms are very nice - relatively spacious, clean, and outfitted with both a frig and a microwave, which is rare. There is no dresser, but there are a couple of small drawers and plenty of hangers in the closet. The only thing missing is a mirror, which surprised me. There is only a little one in the bathroom, but it’s really insufficient. For this reason alone I wouldn’t stay here if I was doing a lot of dressing up and going out. Breakfast is included, and is delivered to the door between 8:00 and 8:30. It’s quite ample, but there’s nothing hot and there’s no way to get it before 8:00 if you are leaving earlier for the day. The staff is friendly and helpful. One thing to note - it can be hard to find this hotel at night. I was looking for Clarion, but sign says Carmel Oaks, with a much smaller and hard to see sign saying that its a Clarion Collection hotel. The streets are very dark if you arrive at night and the front desk closes at 9:00pm, but I called the emergency number and someone came right over when I had trouble finding my way. The address is 5th and Mission, but you enter the parking lot at 5th and exit on Junipero. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

I’d be happy to return

Nov 10th, 2019

Loved the comfortable huge beds and convenient location which was a very short walk to the heart of Carmel-by-the-Sea. It was spotlessly clean and good value for money.Very friendly helpful staff and good breakfast basket system. The breakfast was way too sugary, it would’ve been better if they put in a pot of yoghurt, remove some of the sugary sweet breads and replaced it with a simple croissant. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Choose elsewhere

Oct 29th, 2019

The first room given to me was not yet prepared, a bit odd to enter into some previous persons mess. (I arrived well past the check in hour) I requested a change to a second room with 2queen beds rather than 1. (Management generously offered at no extra charge, yet when booking it was not clear that my 2 person room would only have one queen). Comfortable bed, clean, but thin walls. Room key “demagnetized” 2 of my 3 nights. When locked out at night you need to call an emergency number, disturb person “on call” and wait for their arrival (short time ~5minutes but still not pleasant especially when blamed for putting my key and phone together. My key and phone were in separate purse pockets, so especially unpleasant) With so many hotel options in the area, I recommend staying elsewhere.. TRIPADVISOR.COM USER 

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