Clarion Hotel Detroit Metro Airport

8600 Merriman Road | Romulus, MI 48174-1918  [SEE MAP]Romulus, MI  [SEE ADDRESS]
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Courtesy of Clarion Hotel Detroit Metro Airport

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Guest Reviews

TripAdvisor Traveler Rating 5

Great stay!

Feb 11th, 2020

Me my wife and son had stayed here overnight with a park sleep and fly package. We loved our stay, we usually stay at Marriotts or Hilton’s but the prices were too high. So we chose this hotel as it is the closest hotel to the airport. Room was very clean, the service was 5 stars the lady at the front desk was very pleasant and soo kind to our child. Breakfast was delicious I love that they use real eggs!! Shuttle service was great next time we go out of town we will be staying here again. Thank you to the Clarion team for making my stay so great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

A 3 star it is NOT!

Feb 1st, 2020

Booked this hotel on the back end of a trip. We had a late flight, so decided we didn't want to drive home that night. Looking for a good price on Hotwire and it was the deal of the day. 3 star hotel for a great price! I'll take it! Well, I would never do it again. We arrived after 2 am and check in went fine. After we parked and went into the back door, we were met with broken glass in the door, (inside door, first level, Door D). And the hotel appeared to have have had a half renovation. We go to our room and if it hadn't been 2am, I would not have stayed. The room stunk of stale smoke amd was outdated. There was barely enough water pressure in the shower to rinse my hair. No fan in the bathroom, and light bulbs were burned out. The safety latch on our room door was gone, and this is Detroit, people! I need a door to lock. The beds were ok and it was quiet. Well, it was quiet until housekeeping was banging on the door at 10 am, when check out is not until Noon and we had not gotten in until after 2am. I had to go open the door in my pajamas and ask them to come back later. We did not partake in the breakfast because they close breakfast at 9am. I was told they do this to accommodate the early travelers. So, evidently this hotels doesn't care about the late travelers. Do not stay at this hotel. The Baymont across the street is lovely and has comfortable beds and is clean and smells nice. Wish we had just booked there. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great for park, sleep and fly pkg

Jan 20th, 2020

Only a couple miles down the road from airport which is ideal location to keep car parked while you travel out from airport. The room was clean, spacious and comfortable. Hotel also has a restaurant/bar area so you are able to sit back and relax until you need to take off for your trip. 24hr shuttle service to bring you back from airport to your car. **your car stays in their lot while you are gone** TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Airport Shuttle Troubles/Hotel is good

Jan 8th, 2020

This is the second year that we have had an issue with the shuttle upon our return. We have used their service for the past 10 years or so. Last year we waited over an hour for the shuttle, this year it was 45 minutes. They gave us a 50% off voucher to come back again and use the park/sleep/fly service so we thought we would give it another chance. Well this was the last time. We called three times once again and waited in the cold (Dec 2019) for the shuttle...Just horrible customer service with the shuttle on return. Especially when they have it set up as the shuttle runs EVERY 1/2 hour from the hotel..... yet it takes over 45 mins to an hour when you call specifically for one? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Very dirty hotel

Dec 31st, 2019

Very smelly and dirty rooms, I will never visit this hotel again, check the pictures out, smoke detector is broken and bath is moldy, they offer a free hot breakfast, and the dinning area looks got renovated, Stay away from this hotel if you have kids TRIPADVISOR.COM USER 

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