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Cleveland Marriott Downtown at Key Center

1360 West Mall Drive | Cleveland, OH 44114  [SEE MAP]Cleveland, OH  [SEE ADDRESS]

Courtesy of Cleveland Marriott Downtown at Key Center

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Downtown hotel close to the convention center with excellent customer service
Additional fees for Wi-Fi access and parking
A block from the Huntington Convention Center of Cleveland and just south of the Lake Erie shoreline, the Cleveland Marriott Downtown at Key Tower welcomes visitors with 400 guest rooms and suites. Rooms offer city or lake views, and either one king-sized bed or two double beds. All accommodations come with bathrobes, TVs with premium channels including HBO, minifridges, coffee makers and work desks. Bathrooms have marble vanities and shower and tub combos. There's an additional fee for in-room Wi-Fi access and parking. Hotel guests have access to the swanky 20,000-square-foot Vedas fitness center, which also offers fitness classes for a fee, and the spa and salon. Recent guests raved about the friendly and knowledgeable customer service at this property. This Marriott hotel offers a few on-site dining choices. Il Venetian serves Italian fare, the Public Square Pantry is a grab-and-go option open for breakfast lunch and dinner, and Greatroom offers modern American fare and drinks for lunch and dinner. What's more, loyal Marriott guests can earn and redeem Marriott Rewards points during their stay.
Cleveland, OH
Hotel Class
Property Type
Hotel, 400 rooms
Primary View
City center



  • 4.0Hotel Class


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Critic Reviews



Plush accommodations have fantastic views of Lake Erie and the downtown skyline.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 1147 have reviewed the Cleveland Marriott Downtown at Key Center, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 1147 reviews 4.5 (based on 1147 reviews)

Guest Rooms

Guest room decor is minimal and understated with neutral colors and dark wood furnishings. Each room includes an oversized desk and windows with views of either the city or Lake Erie. Coffee and tea are provided, and bathrooms are basic with a single sink and shower/tub combo.
  • Basic Internet access costs $12.95 per day; premium speeds cost $16.95 per day

Standard room size234 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Set just off Public Square, the Cleveland Marriott Downtown is centrally located and connected to Ohio's tallest building, the Key Tower. The hotel is within walking distance of many shops, restaurants and businesses, and is located less than a mile south of the Lake Erie waterfront, Amtrak station and the Rock and Roll Hall of Fame.
  • C-line trolley stops in front of hotel
  • About 15 miles northeast of Cleveland Hopkins International Airport
  • Parking fee includes in and out privileges
  • 24-hour valet parking ($25)
  • 24-hour self-parking ($20)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


American cuisine reigns supreme at the Cleveland Marriott Downtown, where three casual establishments known as David’s Restaurant, Jake’s Lounge and David’s Epicurean serve classic dishes in relaxed settings. Jake’s, with its fleet of flat-screen TVs and cocktails, is the only spot that offers dinner, while David’s Restaurant is open for breakfast and lunch. Additionally, David’s Epicurean works as a quick-service sandwich deli for breakfast and lunch.
  • Room service available from 6 a.m. to midnight

Number of restaurants3

Cuisine TypesAmerican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The indoor pool area is small, featuring only a few wooden chairs set around the lap pool. Windows look into the nearby fitness center.
  • Towels provided
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The small 24-hour fitness space is equipped with free weights and cardio machines, plus a few wall-mounted TVs. Additional amenities include water, fruit, towels and headphones.
  • Sauna access included
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


Guests can head to the business center for complimentary Wi-Fi, computer use and messenger service. The property’s 16 meeting rooms total 17,000 square feet, with the Grand Ballroom spanning more than 9,700 square feet. Each room is equipped with Internet access and audiovisual capabilities.
  • Business center open from 6 a.m. to 11 p.m.

Number of meeting rooms16

  • Business center
  • Meeting rooms
  • Meeting and event planners available


The 9,746-square-foot Grand Ballroom is a natural fit for a wedding in downtown Cleveland, although the property features an array of smaller banquet rooms as well, in addition to the Key Tower Lobby. A wide variety of celebrations can be hosted at the hotel and depending on the options chosen, couples may receive amenities and gifts such as personal butler service, complimentary overnight accommodation for their one-year anniversary and special room rates for guests.
  • Marriott-certified wedding planners available
  • Wedding and honeymoon packages vary

Maximum wedding guest capacity450

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

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at the Cleveland Marriott Downtown at Key Center

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