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at the Club Med Cancun Yucatan
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Jul 17th, 2020
Amazing club Medan one of the biggest this or ou ta cana would be in my tops behind Ixtapa I would definitely recommend coming here the people in club Med are so nice and loving you feel like you’re part of the club Med family TRIPADVISOR.COM USER
Wonderful resort with great staff.
May 24th, 2020
We had a great time staying at Aguamarina last summer and our toddler had a great time with the petit club babysitter, Christian Casanova Samos. All the staff there are really warm and wonderful. We are hoping we could go back there again this summer. TRIPADVISOR.COM USER
Beautiful beach, the rest is ok
Apr 9th, 2020
Pros: - The beach is beautiful. It is very well kept with no seaweed, nice sand and turquoise water. - The variety and quality of the food at the buffet was good. The meat at Estancia was good. We did not fancy the meals at Taco Arte. - We had great service from Orlando at the breakfast/lunch buffet along with the gentlemen who works by his side in his station. Fernando, who did the service at the beach and another gentleman at estancia who put great effort in speaking French (do not have his name) were also memorable. The bartender by the pool was not very friendly and the rest of the waiters were ok. -Many of the staff spoke multiple languages which is convenient. Con: - The pools were not heated, and were surprisingly freezing. - The resort is too big so although they have carts that can take you more on side to the other, it is really a pain, especially when you have young children, a stroller and stuff to log around. - When the wind is low, there are a lot of mosquitoes. Probably because of the still lagoon water. They are in the rooms, at the buffet area and outside. I had over twenty something bites which was really frustrating. - Although the rooms are very clean, they are a bit tired. I recommend asking for a dehumidifier upon your arrival. We did not use the kid's club so I do not have comments on those, although I know that they are popular. Because the age of our kids, we also did not do any of the activities that are offered to the guests (snorkeling, etc). TRIPADVISOR.COM USER
Apr 8th, 2020
Earlier this year we took a trip to Club Med Cancun. This was our second visit to a Club Med so we already new that it was going to be great. We enjoyed everything like our rooms, the restaurants, and the facilities like the pool. What we mostly enjoyed was going on the excursions. We went to Tulum, Valladolid, Chichén Itza and more. Our tour guide Martha and driver Eduardo (Lalo) were awesome and made the experience better. I would recommend them to anyone. We look forward to visiting Club Med again. TRIPADVISOR.COM USER
Match made in Heaven
Mar 29th, 2020
This is our second time staying at Club Med, with an upgrade to the exclusive Jade Collection; what a great idea! It is always a hectic time travelling with our busy 3 yr old. Jade and Club Med Cancun is so accommodating, to ensure Mom and Dad still have a vacay! After we dropped our son off at Petit Club each morning, we had the day to relax at the exclusive Jade pool, bar and beachfront. Talk about privacy, luxury, comfort and relaxation. The 3 day bartenders, Yazmin, Alexis and Elisio made our days spectacular. Above and beyond to ensure our stay was the break we needed. Special care and attention to drinks, food, phone charging, snacks, music, lost shoes! They specialize guests feel relaxed and at ease. I celebrated my 40th birthday, and Elisio, Alexis and Yazmin made my day! Beautiful flowers at our table and the best service you could ask for. The evening bartenders - Daniel, Antonio and Roman - simple things that matter. Remember your name, your drink preference and nice to our son! Jade perks: Many featured lunch days (BBQ, tacos) and fun evening events, with live music, delicious food, and exclusive to Jade members. Amazing ocean side pool, which is fairly quiet and so picturesque. The view cant be beat. The rooms are gorgeous - we enjoyed a beautiful ocean side suite, and the GM John and concierge Justine, went out of their way to make our stay special. The staff - from housekeeping, to bartenders, to the gentleman who drives the golf cart - all go out of their way to make you feel special. Exactly how you want to feel while escaping on vacation. Petit Club: I cant say enough about Camille, and Marie's team with the kids mini club. Our son always wants to be with us (of course!) but we knew he would love the kids club again. Every day they took special care and attention to make sure he was safe, cared for, and having the time of his life. Leslie, Sophie, Mario, James, Camille and Marie - the kids club manager Sarah - the list goes on. The team has a passion for kids and we felt completely at ease with Benedict in their care. They did everything from the kids private pool, to mini golf, soccer, basketball, trampoline, pinata, baking cookies and fun family events. We love this resort because our son is happy and enjoying himself, which gives us a break to have some time as a couple - recharge and be present parents. The food at Club Med Cancun is delicious. Tons of variety, clean and basically no bugs anywhere. All restaurant options are great and we loved the Botega with Angel who served us each evening. You can purchase from an extensive wine list and professional sommelier advice. From the private transfer to and from the airport, the email from the GM before even arriving, unbeatable kids club and service like you wouldn’t believe! Thank you to all who made our vacation unbeatable. It was perfect! TRIPADVISOR.COM USER
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