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at the Club Quarters Hotel, Central Loop
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RUDE STAFF MEMBER, CEILING FAN NOT WORKING
Dec 6th, 2020
I was traveling with my daughter. The front desk person was rude and didn’t give us the room we booked. The room didn’t have enough water to drink and no hand soap or sanitizer. Bathroom ceiling fan was’t working at all. We contacted the front desk (same person) and he said he will call maintenance. In the morning, we were going on a short errand, we talked to him about the fan again. He said he can’t help fix it as long as we’re in the room. We had to leave early because of the unsatisfactory and unwelcoming staff member. The overall location is great. Booking services is excellent. The staff that worked after that person was nice and welcoming. TRIPADVISOR.COM USER
Nov 3rd, 2020
Club Quarters Central Loop is an wonderful place to stay in Chicago. My daughter and I have stayed there several times. The staff are excellent - friendly and helpful. The location is within walking distance to various attractions, restaurants, and city transportation. The hotel is clean and in great condition. I plan to stay there again in the future. TRIPADVISOR.COM USER
great location and service
Oct 29th, 2020
Great location and phenomenal service. Billy Burrage offers world class service. Close walking distance to everything you need. Clean and well stocked rooms. Easy check in and check out. Everything sanitized and efficient. Thank you for another great stay. TRIPADVISOR.COM USER
Welcoming and relaxing experience!
Oct 27th, 2020
I decided to take a quick visit to Chicago and chose to stay at the Club Quarters Hotel in central loop Chicago. I stayed oct 23-25th. Upon arrival I was soon greeted and welcomed by guest service manager Billy Burrage, who I must say will leave a lasting impression lol. He made sure I had a touch free check in experience, which was nice, considering the current health scare. The man is endowed with enthusiasm and he welcomed me with grace, charm and a friendly, cheerful demeanor. I appreciated his service, now give the man a promotion already lol! Thanks for your kindness! It makes staying at a hotel a more pleasurable experience. Now the hotel was quaint, and the room clean and comfortable. A clean room is always a plus for me. Although the rooms may need an update soon, nevertheless everything appeared to be well maintained. I would definitely stay here again😁 Additionally the hotel is in a great location, right near the blue line train which can take you directly to and from the Chicago O'hare international airport. It's pretty convenient and I hope you enjoy your stay here! Enjoy!!! TRIPADVISOR.COM USER
Oct 25th, 2020
I stayed at club quarters hotel for 3 nights and it was amazing, amazing, everything was perfect, they say they work is how everyplace should be. Billy Burrage ( employee) is the best of besties, he’s so helpful always trying to help, very very attentive, sympathetic, he made us feel home ❤️❤️ TRIPADVISOR.COM USER
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