Club Quarters Hotel in Philadelphia

1628 Chestnut St | Philadelphia, PA 19103-5119  [SEE MAP]Philadelphia, PA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Clean, convenient location

Oct 28th, 2020

The hotel location is pretty convenient, close to the downtown. Clean and modern looking. The staff members were really friendly, at check in they gave me a number to call if I need anything. Overall great experience. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great service

Oct 18th, 2020

Had a very nice and helpful young man named Marquis who helped us from the door inside,Super friendly and courteous. And when we needed something for our room there he was again on the spot! What service! Highly recommend! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Upgrade

Oct 13th, 2020

I am 8 months pregnant and looking for some me time so I initially booked the club room. Once checked in I noticed that particular room does not come with a tub so I requested to upgrade my room. The front desk personnel, Milton was so very kind to give me the upgrade free of charge! Thank you Milton! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Helped a technically disadvantaged dinosaur

Oct 10th, 2020

This was my 2nd time at this location. Very helpful, friendly, patient and kind staff. I had wifi on my phone but was unable to get it on my new chrome pad. Staff was very helpful and patient in showing me how to do it. and had a great attitude. Also I loved the water bottle refill by the elevator, which I used 4 times. It provided cold purified water at no charge. The rooms have everything needed for a good stay and the hotel is very affordable. Just a joy all around. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not ready for a pandemic

Oct 4th, 2020

If it weren't for the pandemic, I probably would not be so hard on this hotel. But the fact is that I did not feel safe here. Most guests were not wearing masks, and they didn't seem to care about social distancing at all. People did not follow signage regarding one party per elevator - not even staff! Lots of cleaning staff on my floor did not wear their masks, which was worrying to me. The entire hotel reeked of weed, and when my bathroom lightbulb burnt out and caused a strong gas smell in my room, hotel staff did nothing and even said that they were too busy to help. TRIPADVISOR.COM USER 

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