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at the Club Quarters Hotel in Washington, D.C.
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Stellar Service! Maria is an All-Star.
Aug 5th, 2020
My stay at Club Quarters was nothing short of amazing. Covid has introduced an array of difficulties for hospitality, but this hotel’s management has superseded them all. The accommodation from check-in to check-out was exceptional. Most importantly, I give a very special shoutout to MARIA. She went above and beyond to ensure my stay was excellent. Further, she is remarkably personable and adept in the capital region’s many resources. Thank you! TRIPADVISOR.COM USER
Great location, very basic
Aug 4th, 2020
Amazing location, great customer service! Tsedenia Katrina was Super helpful, she answered all of our questions and was quick to offer help. If it wasn’t for her, we would have left for another hotel. TRIPADVISOR.COM USER
WARNING! You get what you pay for!!!
Aug 4th, 2020
I'll start with the one positive - Good location for the price. Otherwise, dirty, rude staff, saw a rat trap down in the basement beside the only ice machine in the entire building (PS: Bring your own Ice Bucket because they are not provided due to Covid-19. You're saying you don't wash and sanitize those after every guest?!?). No help from any of the staff and when you ask for something there is no hospitality or care. I've literally had more help at a Motel 6. They claim to sanitize rooms for 24 hours between guests but there were people waiting on their rooms for 2-3 hours at 5PM. I watched the rooms get cleaned before the guests moved in later that night. TRIPADVISOR.COM USER
The WORST hotel ever!! Never think of it
Aug 4th, 2020
This is the worst hotel ever in Washington, DC!!! First of all, my Check-In was suppose to be at 3 pm, arrived at 5:30 and they made me wait for over 2 hours because my room was not ready! Me an many other people that were checking at the same time. TheTV in the room was not working, the internet in the room was not working and the room was not “upgraded” as they tell you at the reception. The people at the reception were not very friendly and were acting like robots without and human/personal feelings. DO NOT STAY IN THIS PLACE!!! It is waist of money TRIPADVISOR.COM USER
May 16th, 2020
One of the worst hotels I stayed at during our visit to USA. We checked in to this hotel because of the location and good price .Location is fantastic. On reaching the hotel the guy at the front desk looked as if he has come for a walk in his night dress. No uniform for reception staff. The hotel was so shabby . The room was so small and cramped up. I felt staying in a match box. We stayed there for 3 days and the room was so noisy inspite of low occupancy. There is no sound proofing of any sort . The neighbouring room puts the tv at high volume and you can hear it. The staff is just not worried about guest complains and says they can’t do anything about any complaint. I felt as if I was doing a favour on them by staying there. They don’t even know the word of hospitality. A big no to this place .we repent our decision to stay in this hotel and will never ever visit this hotel again. TRIPADVISOR.COM USER
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