Comfort Inn Elko

2970 Idaho St | Elko, NV 89801-4644  [SEE MAP]Elko, NV  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Dated and unclean

Oct 12th, 2019

My wife and I stayed one night on the way home to Minnesota, all we wanted was a clean room and somewhere that had a treadmill and a hot tub... The clean room was about the only decent thing here. First off, the place is very dated, our room looked old, wallpaper was peeling and the heater made too much noise... After settling in we decided to check out the fitness room.. this was dismal at best and should NOT be used as it is, all of the equipment was very water damaged and rusty (see photo). Defeated by that, we decided to use the jacuzzi for a while, it looked clean and felt fine while we were in it, but after getting out, we noticed the white liners of our bathing suits had been turned dark red, our skin began to burn and kept burning even after showering. When we reported this to the front desk they just said it was probably due to a new chemical cleaning tablet added that morning and apologized. The bed was comfortable and we slept fine, this was the highlight of the stay. Breakfast had a large selection which was nice as well, but due to the issues we had I would not recommend staying here, especially for the price we paid. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great customer service by Dottie

Oct 9th, 2019

I have stayed at Comfort Inn in Elko, NV three times in the last year. One of the main reasons is the outstanding customer service given by Dottie. This particular visit Dottie was handling not only the service desk but preparing the kitchen area to service the guest breakfast. She was most helpful but most importantly kind and customer focused. I hope the management recognizes what an asset she is to daily success of the hotel. I hope to see Dottie again on my next visit. Theresa Bradley & Tim Olson Room 102 October 7 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Comfort All The Way

Sep 27th, 2019

This comfort Inn was a welcome site after driving nine hours from California. The check in was quick. The room was very clean as well as the bathroom. The beds were comfortable. The breakfask was stand fare at Comfort Inns. Filling but not exciting. We did not use the pool or spa. It was a quick great stay. Thank you. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Decent room with only OK shower

Sep 16th, 2019

The room was fine. It seemed clean and was comfortable. It was also pretty quiet for being on the ground floor. A pretty standard Comfort Inn. The only real complaint was in the bathroom. Due to the design of the shower, it was difficult to keep the water from getting all over the floor. And more importantly, the hot water in the shower only got warm even when turned on fully to hot. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A nice treat

Sep 6th, 2019

I usually go for the slightly lower pricepoint in the Choice Hotels chain when I travel because it fits my needs, but once in a while I splurge a bit, and this was a good place to do it. My room had a king-size bed and a Jacuzzi, which was a very pleasant experience after a long and somewhat challenging day on the road. In addition, they had the absolute best complimentary breakfast I saw during my entire three-week road trip... so many choices, so well-presented! There was a young woman in the breakfast room actually arranging the fruit in the bowl to make it look its best, rather than just filling the bowl and calling it good (which would have been perfectly fine). I praised the breakfast to the desk clerk on the way out and she said she would be sure to pass my comments on. It's obvious that the staff goes the extra mile, right down to pleating the facecloths in the bathroom. I would recommend this hotel without hesitation and hope to have the opportunity to stay there again. TRIPADVISOR.COM USER 

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