Comfort Inn Elko

2970 Idaho St | Elko, NV 89801-4644  [SEE MAP]Elko, NV  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5


Aug 9th, 2020

As a frequent traveler for work, I experience all types of customer service representatives at time of checkin. This establishment has either the best customer service training or they have the most elegant and outstanding gem in Melinda! Her personal skills are unmatched by any I have incurred in my decades of travel. She is a great asset to the hotel and I highly recommend this hotel. Even through a pandemic, she makes you feel at home and relaxed as possible! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Won’t return

Aug 4th, 2020

I know what I’m getting when I book a Comfort Inn, but I’ve had bad luck with them lately. Perhaps the company is in trouble? This one is in extreme need of updates (bathroom especially)... wallpaper peeling, mold. Also a weird setup for the sink... it was in the living area. And why do hotels think it’s ok to not have a place to hang a hand towel? The hairdryer holder was falling off the wall. The shower was pretty awful. The cooling system was bad too. When it was running, it was noisy and cold, when it turned off, it was immediately hot. In these COVID times I understand the need for cutting back breakfast, but it was literally a wrapped pastry (although there was a choice of three flavors and they were fresh tasting). Maybe they could have done bananas, yogurt? Anyway that is not the reason for the below average rating. This hotel just needs to update. On the plus side, the bed was comfortable, it was quiet, and the towels were nice. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice place to pillow your head

Jun 26th, 2020

Our room was nice and clean. Bed was comfy. Doing a little remodeling down the hall, but overall not bad. Desk clerk was very kind. Breakfast is minimal but that is so to COVID so not there fault. Thankful for a good night’s rest. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best hotel in Elko

Jun 19th, 2020

The rooms are spacious, clean and comfortable. The staff is friendly and quick. The services included are on point. I thank all of the staff there to make my trip much more safe and easy. Totally recommended. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Dated, clean, friendly, no housekeeping. A little better than average.

Apr 4th, 2020

Pros: - Friendly staff - Microwave - Refrigerator - Comfortable beds - Quiet Cons: - No elevator - No housekeeping - Clogged shower head Stayed Thanksgiving weekend 2019. Hotel was almost empty of other guests. Was not told when booking or when checking-in that there would be no housekeeping staff during our stay so consequently we had to shuttle towels and garbage between our room and the front desk. Property is old but maintained. Horribly clogged shower head (a serious problem with hotels in Elko.) I'd stay again but not before exploring other options. TRIPADVISOR.COM USER 

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