Comfort Inn Portland

8225 Ne Wasco St | Portland, OR 97220-5784  [SEE MAP]Portland, OR  [SEE ADDRESS]
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at the Comfort Inn Portland

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Guest Reviews

TripAdvisor Traveler Rating 4

Good for my purposes; cut short by pandemic

Mar 17th, 2020

Definitely a stressful week to be a traveler but I'm sure also a stressful time to be working at a hotel. The staff at the Comfort Inn was great during my visit, which unfortunately had to be cut short when the conference I was attending was shut down by the implementation of pandemic social distancing requirements. First, the usual comments. The hotel is a little unusual, tucked on a short side street just off I-84. Given the circumstances, parking was not a problem, but I can imagine it gets tight when the hotel is busy. My room was located right among several that were being renovated, which worried me a bit. Fortunately, I never heard any construction noise. Highway noise, for sure, with I-84 right out my window, but it did not cause problems for me. The lobby was also under construction, also a non-issue for me. Wireless network was good, plenty of decent breakfast options, and my room was kept clean and comfortable. At all times, the staff was great. Checkin was quick and easy for me after a very long travel day. I had some trouble with the chip in my credit card, and they were patient with me as I dealt with that and as I responded to my bank's texts to verify my charges following an initial declined charge. They were also great in accepting delivery of and making sure I got the replacement credit card my bank shipped because of the bad chip. And finally, when I needed to leave two days earlier than planned, they were courteous and helpful. My last two nights were refunded to my credit card in a timely fashion. I hope to return to Portland under less stressful circumstances in the future, and I would gladly stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Staff

Feb 16th, 2020

Stayed here for 2 nights with the family for a little get away. The wife made a special request at the time of booking and Candace at the front desk went out of her way to help us out. It was extremely nice of her. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Pretty ok

Feb 8th, 2020

Hotel is undergoing some renovations, but it's not bad. Friendly service. Shower water pressure was a little on the light side. Basic breakfast but it did have 2 types of waffles, there wasn't as much of a selection of beverages (teas, creamers, etc...) The gym is small and basic, and could use maybe a little more ventilation, like an extra fan, but it could also use some sanitizing wipes for the equipment and the hand sanitizer pump wasnt working. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Value!

Oct 20th, 2019

We were in Portland for a night so decided to stay at Comfort Inn because of the great price. Friendly staff and plenty of parking...it is a good option. You can't necessarily walk to anything cool so I wouldn't recommend it if you don't have a car. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Avery Trip

Jul 24th, 2019

We had a fabulous time; the staff were extremely friendly and helpful. The bed was comfortable, hotel rooms had plenty of space, pillows were great and we could control the temperature of the room to our liking easily. We didn’t hear other guests. Our luggage didn’t arrive with us so the hotel provided us with toiletries so we could freshen up and clean our teeth etc. this was all free of charge. On our first night we found the water pressure was t as strong as it should have been. However, when we asked the staff about it, they sent a plumber to our room immediately and had the water pressure adjusted. After this it was perfect for a nice hot shower. The hotel was close to amazing restaurants and various forms of public transport were at the door to allow you to travel wherever you needed to get to. Easy public transport access almost to your door from the airport in around 45min. The staff went above and beyond to help us when a package we had ordered didn’t arrive on time. Staff recommended places for us to visit and restaurants that catered to what we where looking for and they were spot on. Thank you to all the staff. You are a great team and we look forward to staying at your hotel again. TRIPADVISOR.COM USER 

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