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at the Comfort Inn & Suites Omaha Central
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The most disgusing
Sep 11th, 2020
As a choice club member, I was in shocked at the deplorable conditions! Reeked of drugs....prostitute outside, homeless surrounded the area, tree branches and logs in the parking lot.......very dirty!!!! Choice club was wonderful enough to allow cancellation and booked at a safer and super clean Comfort Inn..... DONT GO!!!!! TRIPADVISOR.COM USER
COVID Precautions Nonexistent - Stay Away if you are Concerned about COVID
Jul 7th, 2020
Not a single employee was wearing a mask/face covering. Almost no guests were wearing masks. There is an obvious atmosphere no concern for the safety of guests when it comes to COVID. The hotel is old and very rundown. Ice machines were not working. Swimming pool was closed for "maintenance." If you want to avoid elevators, know that the stairwells were full of trash. Best to avoid this place completely. Not much good to say. We called corporate today concerning mask policy. We were told that it is up to individual hotels whether staff has to wear masks. There is no corporate policy. This is very disappointing to us and shows a compete lack of concern for customers' health. We have stayed at Choice Hotels for many years, and unfortunately the will probably change now. We probably won't even keep our reservations for the remainder of this trip. TRIPADVISOR.COM USER
Steven is great!
Jul 3rd, 2020
We had a great visit. The hotel is big, clean, comfortable, and beautiful. It is located within minutes of food and shopping. It was a little pricey, but worth it. Great stay, and Steven at the front desk was great. He's one of these guys who remembers your name, and offers a friendly hello every time you pass through the lobby. TRIPADVISOR.COM USER
Nice Staff & Clean
Jun 15th, 2020
First of all, this hotel is doing great with social distancing. I was very impressed with that part of my staff. The staff throughout the entire place was extremely nice and welcoming. The place was clean. Overall my stay here was great. Definitely will stay here again. TRIPADVISOR.COM USER
Mar 15th, 2020
stayed in three comfort inns on this vacation, this was the worst of the three. coffee filter was still in coffee machine from previous guest. no refrigerator or microwave in the room . this is standard even in low budget hotels. should not have assumed they were included and read amenities better. breakfast was also below average. my donut was still semi frozen. would not recommend or stay here again. TRIPADVISOR.COM USER
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