Comfort Inn Toronto Airport

6355 Airport Rd | Mississauga L4V 1E4  [SEE MAP]Mississauga  [SEE ADDRESS]
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at the Comfort Inn Toronto Airport

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Guest Reviews

TripAdvisor Traveler Rating 5

Had a great stay!

Feb 23rd, 2020

I was in the area for a work course and stayed at the Comfort Inn for a few days. It was perfect for me. Affordable but so convenient. The staff was friendly and attentive. The room was clean and the hotel was well maintained. The little attached restaurant was even staffed by super friendly folks and they make a mean batch of wings. Everything I needed was a stone's throw away; the airport, tim horton's, a 24hr diner. Would absolutely stay again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best hotel service I've been at in a long while.

Feb 23rd, 2020

This review has to be left as I have enjoyed the true customer service of this year so far. Cisline was the upmost respectful person when checking in and throughout the stay made it a point of saying hi and asking how our stay was. Room was upgraded as we waiting for a few minutes while checking in free of charge (not saying this will always happen but we appreciated that they took care of us) Hot continental breakfast was amazingly fresh and ready ontime at 630am every morning. Restaurant staff was very pleasant and always made us feel as though we were having dinner at home. Room was great, tons of supplies (shoe shine, makeup remover, soap, shampoo, conditioner and body lotion. Room was very clean and smelled fresh upon arrival. Overall I've stayed at 5 star hotels in the past and have had worse service. I reccommend this hotel to anyone looking for the complete experience. Ziva in sales was also extremely nice and made the entire booking process a breeze. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Very Unpleasant reception!

Feb 18th, 2020

I arrived at the hotel at 2:00 a.m. They were well aware that I was arriving very late, as I informed them on two occasions. The shuttle pickup service was quick and friendly. The young lady at the desk, I believe her name is Rafina, was not happy to be disturbed. No smile, no pleasantries, no welcome to the Comfort Inn. When she handed me the room access card, I had to ask which direction I should go to get to the room. Goodness, sorry I asked. When I entered my overly hot room, I could not adjust the heating. Unfortunately, I had to call the front desk. The friendly gentleman who drove the shuttle adjusted the temperature for me; however, unfortunately, the heat continued to suffocate the room. I turned off the heating system but for some reason it switched back on again although it retained a more moderate heat. The heating system is very old and very noisy so it took quite some time before I was able to get some sleep. When I came down for breakfast there was a very pleasant lady at the front desk, thank goodness. I told her about the reception I received when I arrived and she referred me to another lovely lady, to whom I lodged my complaint. I wish those two ladies where there when I arrived so I would not have to write this poor review. I am sure everything would have been perfect. This is not the first time I stayed at this location, however, it is most first bad experience. A couple of weeks prior, I stayed at the Airport Comfort Inn in Edmonton and it was absolutely fantastic in every way. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

1 night stay before morning flight

Feb 17th, 2020

We stayed at the comfort in 1 night before an early morning flight. Hotel is older but very clean, bathroom was spotless. No elevator. Breakfast included but only starts at 7am so we didn’t get to attend. Room somewhat noisy, when someone in another room has a shower it was loud in our room. Could hear planes taking off as so close to airport. I always bring ear plugs when staying in hotel and solved the problem that night. Parking very tight at the hotel, we struggled to find parking spot. Because we booked online we were told that we couldn’t park for the week. Hotel gave us a coupon for the sky park and we went and parked there for the week. Sky park is almost directly across the street. Overall not a bad stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Clean but very dated

Feb 2nd, 2020

Very clean and close to the airport. Friendly service. You can tell it's an old building but appears to be well maintained. A little pricey for the age of the building but being so close to the airport it's understandable. TRIPADVISOR.COM USER 

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