Comfort Inn West

412 White Bridge Place | Nashville, TN 37209-3022  [SEE MAP]Nashville, TN  [SEE ADDRESS]

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at the Comfort Inn West

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Guest Reviews

TripAdvisor Traveler Rating 4

Previous reviews have been a little unfair

Nov 28th, 2019

We found this motel to be very clean. The check-in process was great and that person was very friendly and helpful, there were a few people checking in and she was friendly and courteous to all. One person was curious about getting back out to eat and she did have to tell them that making a left turn toward restaurants might be difficult. We already knew this so we planned ahead and ate before we arrived and came in on a route that allowed us to make a right turn into the motel entrance. Traffic is horrible in the morning and evening at this location so you must plan ahead. They need to find a way to get a back entrance and exit into this location. As far as the room it was clean and the bed was very comfortable. Even though we were right on the interstate we got a good night sleep. The only aggravating thing was that the unit was constantly turning on and off which would wake you up at times. Bad location but everything else was great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

UK Football and family visit.

Nov 25th, 2019

Comfort Inn was a clean comfortable stay. Front desk was pleasant and helpful. Complimentary breakfast was hot and good. Rooms were clean and beds were comfortable. For the price, it was a great deal. Near many restaurants and close to Vanderbilt University. Waffle House just across the drive. Shower heads are little low. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Decent place

Oct 25th, 2019

The place ok. Was very clean. The staff were very friendly and they have hot breakfast including fresh waffles, eggs, bacon and sausage. The fitness center was small, but had the basics. The pool was closed because is getting cold. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

You can put lipstick on a pig, but it is still a pig.

Sep 14th, 2019

Spend the $30 more and stay across the street at the Best Western Plus. This place is old and needs to be updated. Very little close-by parking. Found a cigarette in my room even though it said no smoking hotel. I told the one person working at the hotel front desk. They said they were sorry. I just wanted to make sure they did not charge me the $250 smoking fee that they should charge the last guy. The morning desk person said he would refund my room but since I used, I would have to complain to them. I did and gave me a partial credit. Thank you! Lots of excuses, no one cared and no one was in charge. I feel bad for the next guy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not safe for families or single travelers

Aug 31st, 2019

I have had some excellent stays at Comfort Inns in the past, but this hotel made me feel uncomfortable and not safe. There were homeless and indigent people hanging around the parking lot, one gentleman taking photos with a camera. The only grassy area for the dog was in the back of the building were these people were. There was a group of unsettling looking people having a tailgate party by a dumpster. The side door did not close quickly, so it was uncomfortable going in and out. I am a 65 year old woman and this location was not what it was made out to be. It was difficult to get into the parking lot from I-40 and the neighborhood was uncomfortable for walking. I will not stay in this part of Nashville again. TRIPADVISOR.COM USER 

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