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at the Comfort Suites - Lake Charles
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Dec 27th, 2020
Medium issue: there is renovation of walls and windows in the rooms which was not announced during booking. That leads to very poor soundproof from street and other rooms. Also it is cold in the rooms because of that. Major issue: hotel is very worn out and dirty. Quality of cleaning is very low. Bed linens were with stains and dirt, also strongly worn out. We’ve changed room, second one was more acceptable but far from good. Dirty bed is not acceptable. TRIPADVISOR.COM USER
Another place like home
Jan 27th, 2020
When I called to make my reservations, I spoke with a lady named Anna, she had a very sweet personality. When I arrived at the hotel, (behold Anna was there) her personality met the type of person she is. She again greeted me with a warm smile and was ready to assist with my families needs. The rooms were comfortable and the other staff members were just as nice. Thank you Comfort for making my family and I feel welcome to your hotel. TRIPADVISOR.COM USER
Very nice, great value.
Jan 5th, 2020
Very nice and clean. Very welcoming reception was friendly and quick. Our suite was very nicely decorated bright and comfortable.. The breakfast was good with lots of choice. Thanks for a restful stay. TRIPADVISOR.COM USER
Hotel Location Questionable
Jul 29th, 2019
We booked 2 rooms for a Saturday night. One room was okay, although the air conditioner wasn't working properly. It got hot several times through out the night. The other rooms had issues. It was not clear and ceiling tiles hanging down. The breakfast was really good. The location was in a questionable area. We felt safe inside of the hotel, but was not sure about our vehicles in the parking lot. Did not get much sleep due to the load people coming in really late and worrying about our cars outside. Staff very very nice. LC TRIPADVISOR.COM USER
It's real nice!
Jul 15th, 2019
Large rooms and comfy beds. Extremely helpful front desk at check in. A little hard to find the driveway. Bathroom and room were very clean, no odors. Coffee, microwave and fridge in room. A couple of reviews mentioned "sketchy" area, it isn't. Plenty of restaurants in the area. TRIPADVISOR.COM USER
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