Comfort Suites Hilton Head Island Area

23 Towne Dr | Bluffton, SC 29910-4201  [SEE MAP]Bluffton, SC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Great Staff, Great Hotel, Great Location

Oct 27th, 2020

We stayed here for a quiet getaway. The room was extremely clean, smelled fresh and we felt super safe even amongst the current COVID situation. The breakfast was as expected, plentiful for the current conditions. Every staff member that we encountered was super friendly and smiling (you could tell through masks) We would HIGHLY recommend this hotel to anyone looking for a clean quiet place to stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Great Bluffton Location but Room Not Clean

Oct 3rd, 2020

The location of the hotel is great for getting to the shops and restaurants in Bluffton. From the hotel, you are only about 10 minutes from Hilton Head Island (in normal traffic). The front desk staff was kind and the breakfast choices were fairly plentiful considering there are covid restrictions in place. We stayed on the 3rd floor. The room smelled a little musty, but not too bad overall. However, we found hair on both beds, not just a single hair but it looked like someone had brushed their hair while sitting on one of the beds. There were globs of hair. We pulled off all the bedding except the sheet and mattress cover. It was obvious the corners of the room hadn't been vacuumed in awhile and in the morning we were greeted by a huge roach in front of the bathroom. Needless to say, we checked out in the morning and stayed at a different hotel. Overall, the location was great but, due to cleanliness, I would not stay here again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great Stay!!!

Sep 6th, 2020

We had a group of 6, 2 adults and 4 children, room had 2 double beds and a sofa bed, enough for us to sleep. The beds were great, my children enjoyed the pool, and I enjoyed the gym. The hotel is 35 minutes away from Coligny Beach. Despite the COVID-19 restrictions breakfast was still provided, muffins, bagels, yogurt, cereal/milk, coffee, juice, instant grits, instant oatmeal, apple, and oranges. My children was happy....We would stay again. My only complaint is the front desk clerk didn’t tell us where the facilities were located when we checked in, we had to asked. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not up to standard

Aug 15th, 2020

Similar to other reviews the room smelled badly but we were tired and disinfected it. Also the toilet was broken and the bathroom doors which we had to deal with. Breakfast is very simple and prepackaged. Regarding covid, no sanitizers, no wipes and most patrons do not were masks in the hotel, not surprising SC rates are going up. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Left after 20 minutes of being there!

Jul 24th, 2020

I normally don’t write reviews but, checked into this location. Front Desk was sweet as pie. Went to room, notice the door open, looks like housekeeping just left... no problem. Went in and noticed a musty odor, turned on ac and it seemed to get worse. I tried to sit on the bed but kept noticing like black balls on the sheets... at first I thought bed bugs.. but when I turned the covers back I realized that the sheets were dirty... the bed was completely made but with dirty sheets. Went into bathroom... the toilet was half cleaned. Not sure what is going on at this hotel, I’ve stayed here before but was very displeased with this visit. I did go back down to the front desk and was able to get a refund on the room with no problem. TRIPADVISOR.COM USER 

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