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at the Comfort Suites London
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Don't stay here!
Oct 25th, 2020
While traveling on vacation, we had reservations at this hotel. As a Choice Hotel Member, I use this chain of hotels all the time and I am usually quite satisfied. This hotel was filthy. Phone was unplugged, so I pulled out the bedside table to plug in, and there was all sorts of trash and even an empty alcohol bottle. Bathroom ceiling covered in mold. Carpet was really dirty and stained, and by the time you were done with your shower, you were standing in several inches of water, due to the drain being plugged. VERY DISSATISFIED!!! TRIPADVISOR.COM USER
Sep 15th, 2020
The lobby was well presented. The staff were friendly. The room was great. I recommend less sugary breakfast options and earth friendly utensils besides coffee cups. The shower was a great size. I would stay there again! Walking distance to fast food. TRIPADVISOR.COM USER
Could be Excellent
Nov 17th, 2019
This hotel could be excellent if they can eliminate the odor in the hallways and upgrade the carpeting. Otherwise it was a convenient place to stay after visiting the Ark 2 hours north on our way to South Carolina. Fortunately the rooms did not have the odor and the king suite was spacious and nicely designed. The breakfast was also up to Choice standards. TRIPADVISOR.COM USER
The whole place smelled musty
Nov 1st, 2019
The lobby, the hallway, the room...all smelled musty. I was there in October, 2019, for one night. I would have turned around at the lobby had I not pre-booked the room. Your smell tolerance may vary. TRIPADVISOR.COM USER
Aug 11th, 2019
Some of the friendliest workers she went above and beyond helping us with restaurants and everything. My husband and I went to the movies which was in walking distance. The rooms were clean. The beds were comfortable... Don’t know about breakfast we didn’t eat. TRIPADVISOR.COM USER
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