Comfort Suites at Harbison

750 Saturn Pkwy | Columbia, SC 29212-2265  [SEE MAP]Columbia, SC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Horrible Customer Service

Sep 15th, 2020

When we arrived in the young lady at the front desk did not greet us but instead got off of her phone rolled her eyes and just stood there, we had to tell her that we had a reservation to be acknowledged. Once we checked into our room there was food on the table from previous guest and the floor wasn't vacuumed, my wife went downstairs to request a move to a clean room. When she returned she stated that the young lady DID NOT apologize for the inconvenience, even after being showed photos of the food. She gave us a key to move up to the 4th floor, this room was worst! When we got into the room we immediately noticed the smell and the massively big rip in the "un-closeable" curtains, the curtain was literally ripped in half and had the biggest hole in it! I proceeded to take photos and because of the young ladies attitude regarding the first room decided with my family that we was checking out, we have only been here for 15 minutes! When we went downstairs the young lady looked at the photos, never apologized and then handed us a receipt stating that we will receive a refund, we did get the refund but never an apology. I will never ever stay here again! The service was horrible, worst i've ever experienced and the room was deplorable. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

2 rooms, great stay

May 23rd, 2020

We made a great choice staying here. Both rooms clean with plenty of towels & a refrigerator. Full breakfast, friendly staff, location near restaurants. Driving to east coast & this was perfect! Thanks. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

A Good Value Priced Motel - Good Breakfast

Oct 23rd, 2019

We spent a Sunday night there. Very comfortable beds with 4 pillows each. This is an older property but has recently been nicely updated. Nice and quiet although it is right on the edge of a huge restaurant and shopping area that has anything you might be searching for. Breakfast buffet in the morning was better than average. Somehow the precooked eggs tasted very good! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Clean, comfortable & friendly

Oct 23rd, 2019

First, let me say I am a hotel snob 😉. No, this is not a Ritz Carlton, but for a clean, comfortable hotel this is one of the best I have stayed at. The friendliness of Ms. Julie at the front desk really stood out, as did the friendly staff that worked the breakfast area. I can’t give the breakfast five stars but I’m really not a hotel breakfast kind of chick ha ha....my husband loved it! The next time Florida plays South Carolina in SEC footballI will absolutely stay here again TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice Hotel

Oct 15th, 2019

Nice hotel, room and breakfast with friendly employees. Only complaint is where the business center/computers are located - in the lobby where it's not private and can get noisy at times. Otherwise, a very pleasant stay. TRIPADVISOR.COM USER 

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