Condado Vanderbilt Hotel

1055 Ashford Avenue | San Juan 00907  [SEE MAP]San Juan  [SEE ADDRESS]
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Courtesy of Condado Vanderbilt Hotel

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Guest Reviews

Tripadvisor Traveler Rating 5

4th july 2020

Jul 26th, 2020

Excellent hotel; excellent location and rooms ample and very nice. I will stay here from now on, when I go back to PR. Most of the restaurants and bars were closed because of COVID, but they looked very nice. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Wonderful Hotel!

Jul 22nd, 2020

An absolutely beautiful hotel with impeccable service on every level. We enjoyed every minute of our stay. The restaurants were fabulous and the food superb! The entertainment was outstanding. Staff were kind, attentive and always available to assist. We will return! Soon, I hope. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not the Same Vanderbilt

Jul 18th, 2020

For all those who have stayed at the Condado Vanderbilt pre-COVID 19, prepare to be disappointed. Even before the Governor instituted greater restrictions on 8/17, the hotel was already largely shut down. The only restaurants operating were Ola and 1919, and the lobby bar was open (but no longer is). There is no turn down service and housekeeping is not up to the same standards you would expect paying upwards of $300 a night. Currently, all beaches and pools are closed. There are no lounges set up to sunbathe on. The gym is shut down. Don’t expect anyone to open the door for you or offer to take your bags up to your room either. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great room

Jul 6th, 2020

We slept with the sound of the waves below our window overlooking the sea. Everything about this hotel was luxurious. The bed was so comfortable and large, tub and shower in bath was great. Pool attendants were very helpful and the food was really good. Walking distance to nice restaurants and beach next door. I would come again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not ready yet!

Jul 4th, 2020

Hotel is clean! Housekeeping performed daily to perfection? Pool bar severely understaffed!!!! Nobody answers the phone!!! Lobby bar has no servers! Good hotel but not good service compared to previous stays!!! TRIPADVISOR.COM USER 

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