Piazza della Vittoria n. 4 | Sorrento 80067  [SEE MAP]Sorrento  [SEE ADDRESS]

Courtesy of Continental

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at the Continental

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Guest Reviews

TripAdvisor Traveler Rating 5

Great customer service in difficult times

May 14th, 2020

we stayed at the Hotel Continental back in 2016 and had plans to go again in May 2020. Unfortunately COVID happened and we had to cancel our trip. I emailed and they were nice enought to allow us to rebook for September 2020. They didn't have to as we had non-refundable reservations but they graciously allowed us to reschedule without penalty. Yesterday I saw that our flights in Septemebr had been canceled so I emailed the hotel again and asked if they would consider allowing us to change our reservation again. I was not expecting them to be so generous a second time but to my surprise they allowed us to rebook for May of next year! It was very kind of them . The hotel is in a great location - it's where you want to be in Sorrento. It overlooks the bay of Naples and is a two minute walk to the shops and restaurants. It has a really nice pool and access to the beach below via a private elevator. They have a great breakfast and the customer service when we stayed at the property was really good. One suggestion is that you book a room with a sea view and you will get an amazing view of Mt Vesuvious and the Bay of Naples. Overall, I cannot say enough about this hotel - especially after their recent kid gesture. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely Hotel, Fabulous Location, and Amazing Staff!

Dec 19th, 2019

Hotel Continental is located across from a lovely park with sweeping views of the Bay of Naples and is close to all the restaurants and shops in the heart of Sorrento. We immediately loved the old-world Italian charm of the lobby. Our room was comfortable and very clean, but we had a bad noise issue and the manager Veronica, upgraded us into a higher-category room that was lovely and had a view of the bay. The breakfast buffet was amazing, so many wonderful selections to choose from, beautifully presented by the gracious dining room manager Antonio, and his team. Each morning they remembered exactly how we like our cappuccino, and politely confirmed it with us before bringing it to the table. The staff are all friendly and very kind. Our baggage was delayed for several days, and the lead front desk attendant worked on our behalf to contact the airport’s contractor to track delivery, while Veronica suggested some nearby pharmacies and shops where we could get the clothing and necessary other items. The private elevator to the beach level is a big plus, and the view from the rooftop bar is amazing, we will stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect hotel choice

Dec 8th, 2019

We try to go to the Italian coastline every summer holiday, first timers at Hotel Continental in August of 2019. We reserved a Junior Suite, the views are absolutely breathtaking but could absolutely use with new furnishings, they're outdated and the bed was not the most comfortable. Thats the only critique I can give, otherwise, a flawless holiday, with very pleasant and warm staff. The top terrace is so gorgeous, and I enjoyed all the homemade dishes at the hotel. Will return doubtlessly. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very Good Hotel

Nov 19th, 2019

We stayed in this hotel for a couple of days on our trip around the Amalfi coast. It is an exceptional hotel with lots of old world charm and wonderful staff. The only reason this is 4 stars instead of 5 is because we stayed the last couple of days before they shut for the season and the pool and lift down to the beach had already been closed for the year. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Just for enjoyment

Nov 14th, 2019

I visitd PC hotel few days ago.It has very clean and good environment.Their staaf is very co-operative specially Mr.Sylvester.He has a great mangment concept nd he knows very well that how to deal wd customer. Over all i am very satisfied wd Pearl Contnentl managemnt. TRIPADVISOR.COM USER 

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