Corinthia Hotel London

Whitehall Place | London, England SW1A 2BD  [SEE MAP]London, England  [SEE ADDRESS]
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Courtesy of Corinthia Hotel London

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at the Corinthia Hotel London

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Guest Reviews

TripAdvisor Traveler Rating 5

Not a "Stand Out" experience.

Aug 16th, 2019

Having watched the documentary and listened to the likeable Thomas Kochs explain what he wanted of the Corinthia we were expecting close to perfection. Having stayed at Claridges, The Ritz, The Dorchester, 45 Park Lane, The Connaught, Cafe Royal, Four Seasons Hyde Park and The Savoy we have an idea of the standards achievable and indeed the shotcomings you can expect from establishments claiming the 5 Star accolade and after a 6 night stay we were left a little underwhelmed by the experience. Arirval- We were very early and our car was deemed suitable to be parked at front of the hotel rather than valet parked. We were told to expect a text when the room was ready. No problems. Checking in- We pre- requested a soft matress, this request had not been met. I requested a room with a view. I was informed that the room category I had booked offered two views (courtyard and street) and I had been given the street, OK. I pointed out by booking on line it was indicated that an upgrade was possible. The reply was "have you got your champagne" No, "yes, you don't have a suite, they get champagne..." If they had upgraded us we would have got the champagne, but, Oh, you are not upgraded so no champagne....At £650 per night I was hoping just to get what I paid for. Now here's a strange thing. At this supposed level of customer service you would think that a request for my own tea making facilities would be easy- A kettle, two tea cups, a teapot, two spoons, fresh milk, sugar and English Breakfast tea bags. In the 6 days, on three days they fell short. I got tired of informing the reception staff that I did without. No big deal really but it was the only thing I wanted and it could not be done. Breakfast- We tried breakfast in the Northall. Nice setting, good buffet type choice but the cooked breakfast was inferior. Everything had been precooked and kept warm. I know that tends to be the normal practice but lukewarm sausages, bacon and eggs is well below par. The plate was cold and the general presentation was lacking. Is it too much to expect a freshly cooked hot breakfast? Service was very good. Housekeeping- Flexible and high standard, much appreciated. Thank you. Check out- We left at 5am and our car was ready. I had asked the hotel to keep some fresh meat in cold storage for us and we had a 20 minute delay in finding it. I questioned the £50 per day parking costs as my car was parked in front of the hotel and not in a car park. No leeway on that so on our way.... The Corinthia is a good hotel. Excellent Concierge, great houskeeping and a pleasantly busy feel to the hotel but we had a feeling that the Reception staff were a bit up themselves! If we had a query it was brushed aside and deemed minor. So much so that I gave up in the end and just got on with enjoying London. In short, at this price level you can stay anywhere in London, The Corinthia is a good choice but far from an exceptiona one. Thank you. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect in every way

Aug 12th, 2019

Corinthia London is simply incredible. Location is superb. The rooms are nice, spacious, comfortable and modern. Beds are super comfortable, lighting options for every mood, wifi always worked well, baths complete with entertainment system (!). The swimming pool and spa facilities are amazing though our hours were limited because of the kids (totally acceptable and fair enough). Staff are very friendly from the moment you arrive and we were addressed by name every time we spoke to reception or concierge which may be a minor thing for some but gives an important personal touch and is something I value personally. The hotel just oozes elegance in every area. We also had a lovely dinner at Kerridges. My family simply loved it and were really sad to leave. It was a truly wonderful experience and is highly recommended for both business and family trips. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Home away from home

Aug 12th, 2019

Whenever I stay in London I always choose to stay at the Corinthia; and every time I leave with a smile on my face. From the staff at reception, the maitre d at the restaurant to the housekeeping team; they all work tirelessly to make sure guests are comfortable. I treated myself to a 90 minute massage combined with reflexology at the ESPA and it was heaven. This was followed by a delicious meal at Kerridge’s (I did not have a reservation but the maitre d kindly accommodated for me). The highlight of the meal was definitely the dessert, brown butter tart, truly sublime! Once again Corinthia, you made my stay extremely enjoyable and you will no doubt be seeing me again!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect

Aug 11th, 2019

Group of 5 couples Rooms perfect - Clean, Spacious, superb bed. Home a day and I miss the shower already. Staff - Wonderful and attentive to every requirement Food - A top class breakfast no matter what you would like. Superb dinner at Kerridges in hotel as well as lunch in garden area. Bar was wonderful. Location - Superb for everything. A quiet haven in the middle of London Thoroughly enjoyed every aspect of our stay TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Just Perfection

Aug 11th, 2019

I visited with an old friend who I see maybe twice or three times a year if I am in London. I wanted somewhere special and found it without doubt. This hotel is just beautiful. We had a wonderful afternoon tea, which was excellent, but on top of that it was the staff who made it just right for us. Despite being clearly a leading hotel, there was none of the stuffiness that can be experienced elsewhere. We felt relaxed and pampered at the same time. I loved visiting the in house floristry and the displays of hydrangeas are wonderful. Thank you for a lovely afternoon - I feel my next wish is to stay in the hotel! TRIPADVISOR.COM USER 

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