Cotton House Hotel, Autograph Collection

Gran Via De Les Corts Catalanes, 670 | Barcelona, B 08010  [SEE MAP]Barcelona, B  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Wonderful Stay

Mar 18th, 2020

As soon as we arrived the service was top notch. The bellmen met us at the cab as we got out and loaded the luggage onto a cart. He was friendly and unobtrusive. We walked to the front desk and everyone was very friendly and welcoming. The young man who helped us was friendly and informative. The bellmen helped us up to our room and upon entering he mentioned all the features in the room. He was very friendly and professional. The room was spacious and clean. The bed and pillows were very comfortable. All amenities in the room that you need. We opted for the breakfast in the morning. There was a nice selection on the buffet and in additon you can order breakfast. The staff was so friendly each morning. We also had lunch one day, and appetizers and drinks on another day. We were very happy with the food and of course service. We spoke to the concierge one day to have a car service to the airport on our last day. I believe her name was Carla. She was so friendly and gave us options on the services. We were staying during the vamp of the Coronavirus. So as it came near for us to leave we kept changing the time of our car service. Carla was so accommodating for all the changes. Each time we walked passed the concierge desk or front desk they always stop what they were doing to say hello or thank you for staying with us. We loved the hotel. The SERVICE was top notch. And we are hard to please because we are in the hospitaliy field. Thank you Cotton House...we will be back again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Design Boutique

Mar 9th, 2020

Worth it to stay here just for the history and over all design. The location is great, close to Plaza Catalunya, so access to transport and Aerobus is easy. It is just off the main streets so its relatively quiet. Service is very good, friendly, genuine and they ask all the right questions to try to ensure you have a good stay. Most are proactive and will seek to your needs. I only stayed for a quick 1 night stay but felt this in their service nonetheless. Bar is beautiful with great cocktails and service. Rooms are very nice. Given the tighter space, it is very well laid out. Got an upgrade from Madras to Cotton with balcony, love the door separating bedroom with the bathroom area. Liked the separate shower/ toilet and sink area. Only design flaw is that towel hooks and racks for shower and bath are located inside the shower behind the door, as such after drying off you get your feet wet by stepping back into the shower to hang towel or bathrobe. If they could add hooks outside of the shower this would solve the biggest grievance I had. Given the historic nature of the building, walls and floors are super thin, thankfully during my stay it wasnt very full or roudy so wasnt noisy. Check in and check out was clear and flawless. I would say would have been nice to have been told that the rooftop was closed due to seasonal/ weather reasons as well as spa services and concierge services should one need it, they have a pretty big dedicated concierge team on the second floor! Otherwise, definitely would return. Really enjoyed my stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect location

Mar 7th, 2020

The plan for our trip was to stay in the heart of Barcelona in a price/quality hotel. Due to the current situation, it was possible to see that the hotel was pretty quiet. The room was great, the design is wonderful, the breakfast was great and the staff was great too. Kudos to Tania at the front desk and Carla at the concierge, both were really hospitable and were happy to show us where to go and take our doubts. Only one down side was my last day, where I agreed to pay for late check out as my flight was not until 19:00. And as I just wanted to relax and enjoy the last couple of hours in the room, I put the do not disturb sign at the door. For my surprise, around mid day , the housekeeping kept ringing on my door, even open the door... I think this could have been avoided as I agreed the previous night to extend my check out till 3pm and agreed to pay. Nevertheless, we had a great stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous place!!!

Mar 5th, 2020

We didn’t stay at this hotel but our friends from Barcelona took us there for a tour. It’s so stylish and beautiful! The architecture of the building and the design of the interior are stunning. Fabulous vestibule, staircase, lounges, library, terrace and restaurant are the pleasure for the eye. Truly a great representation of an iconic 5-star hotel! Pure elegance and significance historically speaking! This is definitely an amazing place for a visit! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Stunning Hotel with Unbelievable Service

Mar 3rd, 2020

I love Autograph Collection properties and the Cotton House is a perfect example of why. This historic building turned hotel sits in the heart of Barcelona and offers a unique experience with easy access and all the stunning benefits of Marriott hotels. I arrived in the morning and was greeted very pleasantly as an Ambassador guest. My upgraded room would be available in an hour (10am) which was very acceptable to me and so I went to meet a friend for coffee. When we got back the room was ready and my bags were in the room. Due to Ambassador status we had free breakfast and a voucher for drinks in the beautiful bar or on the terrace. The next day I also received a bottle of wine, some tasty chocolates, and a note on the mirror! Really great show of ambassador recognition! The room itself is not that large, but it's a historic property so that's sort of to be expected. The toilet was separated from the shower, which I like especially for getting ready in the morning as a couple. The shower was really nice (rain shower) and had all the great things like water pressure and warmth you might want. There were slippers and bath robes and good amenities. The bed was super comfy and the room was well appointed with nice furniture including even outside on the balcony. Everything in the room was perfect, unless you were looking for a big room. Then the public spaces were even better. The roof deck with pool is so great both in day and at night, and the little touches like automatic glass sliding door, and extra plants for privacy make it even better. The downstairs area is so beautiful and historic, and the bar made great drinks in a lovely setting. Breakfast was filling and included everything from avocado to great cheeses. Couldn't have asked for more. The real cherry on top was the service, staff remembered my name throughout the trip and were super fast to help at every chance they had. I knew I was taken care of from the moment I stepped on the premises. Cannot wait to return to this property! Definitely my favorite place to stay in Barcelona. TRIPADVISOR.COM USER 

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