Country Inn & Suites By Carlson - BWI Airport

1717 W Nursery Rd | Linthicum Heights, MD 21090-2906  [SEE MAP]Linthicum Heights, MD  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

OK for a night?

Nov 13th, 2020

I stayed here, with my small dog, several days ago. While it was convenient to the airport, this is not a great hotel. The bed was quite comfortable, room was quiet. The towels were fairly threadbare, if they were mine they'd be tossed. Breakfast, because of the Covid epidmenic, came in a bag and was edible but puny. There's a rather scroungy Chili's next door. Nothing "country" about this inn though it's worth staying at in a pinch! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

This hotel double charges patrons

Oct 17th, 2020

I reserved a room at this hotel through Hotels.com on September 10, 2020. The room was paid for in advance. They asked for a credit card for incidentals, and used it to charge me a second time, full price. Hotels.com contacted them by phone and via email on Sept 23. No manager was available at the time, nor did they respond to the email request to refund me. Hotels.com contacted them by phone a second time, Oct 17. Again, no manager was available, only a shuttle driver (this was a 2:30 pm) The fact that management is questionably present at any given time, not reachable, nor responsive makes me wonder if corporate is aware that their employee is not serving their duties. This is further demonstrated by the fact that I was told earlier in the day of my reservation a shuttle would be available from the airport until midnight, and it was not, at 11:40 pm. When I called the hotel from the airport, only the groundskeeper was present. Again, no manager. Who exactly works at this hotel, other than thieves, evidently? Worst customer service ever. Do not stay at this hotel unless you enjoy getting ripped off. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

bussness meeting

Oct 5th, 2020

hotel was very clean and service was good not all of the amenity were open due to the current covid-19 pandemic but did have some kind of breakfast offered in a brown bag ,coffee and tea was made available also they had table and chairs set up out side space apart was nice to sit at thanks TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great place-clean!

Sep 30th, 2020

Nice property! Always surprised at Raddison Properties & wonder why I don’t stay more often. Bath was clean, had a check in issue that was resolved, but a coffee maker issue was never fixed. Not sure why we were given a room with no tv or towels-they did fix it. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Very

Sep 8th, 2020

Very rude. Had know towel or tissue an when ask for a roll away bed none.. This will be a great place to stay in a good quiet area but the staff rude . I would not stay there again. Being treated right TRIPADVISOR.COM USER 

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