Country Inn & Suites By Carlson Florence

1739 Mandeville Rd | Florence, SC 29501-7026  [SEE MAP]Florence, SC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

☆Enjoyable Stay, Accommodating Staff☆

Sep 21st, 2020

I was just looking for a nice hotel with a whirlpool suite to relax at & have a little "staycation", so I stayed at the Country Inn & Suites. I had my 5lb furbaby w/ me, who is an esa service animal & although CI&S IS pet friendly, they were a little apprehensive to let him stay in the whirl pool suite. I assured them he would not mess up anything and that they could inspect room before we left, so they agreed. The stay was great; the room was nice & the whirlpool was in good, working condition. All interactions with staff were friendly, breakfast was minimal but the same as other hotels are handing out. I included a picture of what you get; there's a green apple pictured, but the fruit was different each day. I joined the rewards program and booked my stay online through the website, which saved me $40 off a 2 night stay. There was a bonus points promo going on too, so I got a decent amount of points for the stay. I'd definitely stay again and would recommend to others looking for a whirlpool suite. ☆☆☆☆☆5 stars! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Impressed

Sep 8th, 2020

Very impressed. I was impressed at the cleanliness of the room as well as the size of the room. The only complaint was that the shower drain was really slow. I would have to turn off the shower to let the water drain during my shower. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

POOR CUSTOMER SERVICE

Sep 1st, 2020

Front desk needs assistance with customer service. they do not care if you are there for a funeral....You will not be able to check in until 3:00 p.m. :( Hotel was okay - good location - good price. Had hair in bathroom sink when we arrived :( TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Hotel and Great Price

Aug 24th, 2020

Great place to stay. Very clean and inviting. Would definitely stay again when I am in the area. Great location. Easy access to hotel. Hotel has camera and security that rides around all night so you feel very comfortable leaving your vehicle TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Florence, SC

Aug 10th, 2020

The hotel was nice but the rooms could have been cleaner due to Covid 19 standards. The bed was very comfortable and the staff was nice. No food available due to Covid 19. Check in and check out was good no problems... TRIPADVISOR.COM USER 

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