Country Inn & Suites By Carlson Jackson- Airport

3051 White Blvd | Pearl, MS 39208-5916  [SEE MAP]Pearl, MS  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

DONT STAY HERE....FAIR WARNING

Jul 10th, 2019

Don't stay here!!! Where do I even start, we booked our room through Priceline like always with no problem, we get to the hotel at 10 pm and the staff is standing outside smoking cigarettes in the front of the hotel and not at the front desk! We didn't even know they were the staff by the way they were dressed! When we go to check in, she says that she has to charge us an extra $100 for an incident fee and when we check out it would be refunded, she really couldn't explain why we had to pay upfront for an incident that hadn't happened. At the end our stay we were charged $200 then $300 unauthorized with NO RECEIPT!!!! We have called and complained and they are giving us the run around. PLUS the sheets had hair on them from the previous guest, the carpet was stained, the bathroom has bugs, the windows are filthy and the tub is stained yellow! I could go on and on! Then our key cards were just MYSTERIOUSLY disabled with no explanation on why late at night having to walk back down to the front, then he gave us new key cards, and didn't check our ID (he never confirmed it was us, our things could have been stolen) not just that breakfast was HORRIBLE for it to be in the south! I will never book with them again!!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Was not happy with my stay.

Jun 25th, 2019

Hotel is third rate. Would not recommend to anyone. I had a very bad experience due to hotel room door not staying closed. During middle of night room door would open own its own. Had to lock deadbolt to keep door closed. Customers on either side of me were trying to knock all the pictures on my wall off.(SEX) I was not impressed with this location. I have stayed at other radisson hotels and not had this many problems. I went out to smoke a cigarette and found a customer in distress with no employees helping her. She had her 7yrs old daughter with her. Afterhours staff was very rude to me and other customers. Would not recommend this particular location to anyone. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not good value

Jun 22nd, 2019

The room was the last available so we could not change. The bathroom door could not be closed due to the sink cabinet blocking it. Also, grout was very dirty. Great front desk staff but at $116 a night, expected the room to be in better condition. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Staff and Great room!

Jun 20th, 2019

Like always the staff and the room never let me down! Everyone is extremely nice and always helpful! They have a great breakfast and it is always nicely setup! The Radisson rewards program is plus also!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Never again!!!!

Jun 19th, 2019

I was charged for stains that were already in my room. I called to talk to the manager several times. She avoided all of my calls. VERY UNPROFESSIONAL!!! If you stay here, please make them walk through your room to look for stains because they will charge you and the next person for the same stains. Im not the only person they’ve done this to. The room had a strong smell in it, I kept spraying air freshener but it didn’t work. The workers at the front desk was sweet... maybe that’s the only reason I’m giving 1 start. I’LL NEVER STAY HERE AGAIN! TRIPADVISOR.COM USER 

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