Country Inn & Suites By Carlson, Knoxville Airport, TN

162 Cusick Rd | Alcoa, TN 37701-3126  [SEE MAP]Alcoa, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Clean and comfortable

Mar 18th, 2020

First hotel we have stayed in that had made visible changes because of Covid 19. Basic the serve breakfast instead of letting people do it themselves spreading anything what was good to see. ( in another BW and all are doing this now) only booked this hotel as we needed to stop after a long drive on way to Nashville. Hotel was very good with everything needed. Would stay again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Slept like a baby, breakfast like a queen!

Dec 24th, 2019

We enjoyed our stay so much. Bed was wonderful! Pillows so soft. Breakfast delicious! Everyone so helpful and kind. Smells good. Super clean! Love the pool and hot tub. Like home away from home. Plan to go back every time we go to visit our daughter in Tennessee. Great value. Breakfast actually offers protein choices and is healthy! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful! Loves it.

Dec 15th, 2019

The breakfast was excellent. LOVED the pancake machine. Real butter,haalf and half. Plus 4 cereals, 2 fruits, a hot selection of foods alternating different mornings. A meat, eggs,potatoes, etc Most everything was clean and new. Thw ONLY thing was the pool is cloudy, but SO beautiful, and private with very long hours. Very friendly staff. And the price was unbeatable! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Do NOT sleep on the sofa bed!!

Dec 2nd, 2019

At first inspection I was really impressed with the hotel. For the price it was nice. Just what we needed for sleep since we came on vacation. When I went to pack all of our stuff up I discovered rat feces all under the mattress of the sofa bed my children slept on the entire weekend! It wasn’t one or two, it was COVERED as if a mouse had been living in that sofa bed for quite a while. When the situation was brought to their attention at checkout, a simple “oh we will take a look, sorry” was the response. Would not recommend staying here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A pleasant surprise!

Nov 11th, 2019

Stayed last year at this site and property was not in very good shape. Decided to return with my family only because my granddaughter wanted to use the indoor pool. The hotel has been totally updated very nicely. Clean and comfortable. Lobby needs punched up a bit to appear more welcoming and fresh brewed coffee is preferred as opposed to boxed type. Nice quiet room. Friendly guest service. I will return. TRIPADVISOR.COM USER 

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