Country Inn & Suites By Carlson, Merrillville, IN

8311 Ohio | Merrillville, IN 46410-6586  [SEE MAP]Merrillville, IN  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Inexpensive to stay here

Sep 14th, 2020

We had a few snags in our stay, but the morning staff did their best to solve our problems We would have liked to have hot coffee in the morning. The bag breakfast consisted of an apple, a muffin, water and a granola bar. Nothing special. Room 222 did not have a microwave, desk chair or radio. The power went out the next day to our room after I made coffee. We were moved to the room next door which was fine. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

I love what's happening here!!! My favorite hotel in the area.

Sep 10th, 2020

Frequent traveler and guest of this hotel for many years. I had to share how pleased I am with the service and cleanliness of the hotel during my recent stay. I have to admit, I absolutely love the new team and the changes that have occurred. Can't wait to return. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Room was dirty!

Aug 13th, 2020

The room was dirty. We found a pill and drug paraphernalia under bathroom sink. And a entire door between bed platform and box spring. This hotel has gone downhill. Was very disappointed as I thought Radisson had a better reputation. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Could be way better!!

Jul 17th, 2020

The hotel seemed understaffed and the pool was closed and no breakfast was available due to Covid19. We should have been able to receive a reduced rate, but non was given. The hallways and hotel smelled like marijuana really bad!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Unacceptable Stay

Jul 14th, 2020

We were at this hotel with a 9 year old youth baseball team. The entire hotel smelled very strongly of marijuana and cigarettes the entire time we stayed there. The housekeeping was less than acceptable. When confronting management about these issues we were told they have no housekeepers and the managers friend is just doing her a favor cleaning the rooms. In the time of covid this is unacceptable. There should be trained housekeeping staff cleaning the rooms! When discussing the marijuana smell we were given febreeze and told they don't know what to do about it. There were 8 families staying together in our block and we all had the same problems. The bathrooms in the hotel also need to be remodeled they are old and falling apart. We were very disappointed in this hotel and feel we were not given the level or quality or service that is advertised here. Do yourself a favor and go to a hotel chain that values their customers health and safety. TRIPADVISOR.COM USER 

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