Country Inn & Suites By Carlson, Rochester-East, NY

2835 Monroe Ave | Rochester, NY 14618-4133  [SEE MAP]Rochester, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Good hotel ;relatively small room for the price

May 20th, 2019

I had just stayed at a Country Inn & Suites near the Baltimore airport. This one had a smaller room and small bathroom. And cost more than Baltimore. I have felt over several years that hotels in Rochester, overall, are overpriced, especially for such a relatively small market. I was annoyed at the relatively small amount of counter space in the bathroom (one of my pet peeves). I had put in a wakeup call the first night that never came. Well, it did, but I didn't realize the phone wasn't working until the next day. The staff did fix that. Helpful, friendly staff. Large area for breakfast, which had a good selection. The room was clean and comfortable. Quiet environment. I stayed here three nights. Note that part of the motel is a separate building. I stayed in the part that is connected to the main lobby and breakfast area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Average

May 20th, 2019

I booked this hotel based on the recommendations of others especially because it was new. Checking in was fine - the hotel is fine - just a few things for me - turned me off. First, whoever cleaned the bathroom left a dirty cleaning towel on the back of the toilet. We booked a king bed which was great for sleeping but when you walked into the room the bathroom sink was in the entry way. I would imagine this was a good use of space in a small area. Lastly, the tracks in the elevator are disgustingly dirty. These are small details - but those details are what people see and they detract from the other good things. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Graduation weekend stay

May 15th, 2019

We have stayed here multiple trips. Another friendly, clean stay. We will definitely be back for future stays. The breakfast was hot and delicious. The staff was attentive to replenishing items and keeping area tidy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Overnight stay with Grands

May 13th, 2019

The property is outdated and overpriced, although it was clean. Two separate buildings housed the accommodations. Ours had no front desk, and we had to travel to the main building in order to have breakfast. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Average

May 7th, 2019

We found this hotel to be acceptable. It was clean and staff was nice Breakfast was also good complete with hot and cold choices. The gym is minimal but equipment is in good working order. The hotel is Located on the main strip and very close to the street. We were there for one night. It was fine TRIPADVISOR.COM USER