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at the Country Inn & Suites By Carlson, Youngstown West
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AVOID THIS PLACE LIKE COVID19
Dec 16th, 2020
I made a reservation for this place through booking.com. When I arrived the kid behind the counter was rude. He told me that they did not have any rooms with two queen beds. I said I have a room reserved through booking.com that says otherwise. He said there were not available. I should point out that this hotel parking lot was EMPTY. I then asked about a King room with a sofa bed. He told me he could not match the price I was being quoted on booking.com. I said I would just book it on booking.com. He said I needed to book a suite because he could not guarantee me a room with a sofa bed. I asked why not and he said he was not sure which rooms would have a sofa bed. I told him I never had this kind of problem with Country Inn and Suites or Booking.com for that matter. He just gave me a smug attitude. I was under the impression he was more interested in playing video games in the office then helping the guest. When I told the woman at the hotel right next store, she informed me that she had other customers that said the same thing about this kid. TRIPADVISOR.COM USER
We were terrible disappointed with the showers on the 3rd floor.
Sep 5th, 2020
The location of the hotel is good. The front staff folks are Courtesy. The rooms are clean and well furnished. The beds are great. However, the showers at this motel are terrible. The water pressure is so low that if you like a nice powerful shower, you will be greatly disappointed. The shower is more like a “trickle”. Talked with over guest on the third floor and they alll said the same. If your like me and you like a nice strong, powerful hot shower you might want to see the room before you rent it!, TRIPADVISOR.COM USER
Not clean - Grungy
Aug 9th, 2020
It was well priced and the staff was nice but the facility was gross. The ice was only on the 3rd floor and I had to hunt around for it. The fridge didn't seem very cold. There were not window treatments to keep what seemed to be floodlight out of the room while we slept. TRIPADVISOR.COM USER
Very nice suite and comfy beds!
Jul 15th, 2020
I ride a mobility scooter. It was easy to get in and out of the room and lots of room to park it in the living room area along with a pack n play. The beds were so comfortable. Employees were very polite. The rooms were a little outdated but they told us they were planning a remodel in the next year. We stayed at this same hotel on the way home as well. Highly recommend it and very reasonable priced for they type of room! TRIPADVISOR.COM USER
Don't Stay Here
Jul 6th, 2020
Dirty Old Neglected Don't stay here We have stayed here before and it was okay, but this trip it had gone downhill fast. The carpet was filthy. The bed was filling in. It needed a complete renovation. TRIPADVISOR.COM USER
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