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at the Courtyard Annapolis
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Very positive experience
Jan 8th, 2021
We were impressed with the staff, lobby, room, location and the procedures in place to make staying here a safe and good experience. The online checkin was effective, room was ready. The room was large, very clean, nicely decorated and comfortable. A complementary grab and good breakfast with 4 items you select is available. You may purchase a cup of Starbucks coffee. At the front desk Cheryl was helpful and pleasant. The bistro person, Diana, was a positive presence. This hotel was a very good choice for us. TRIPADVISOR.COM USER
A quick great stay!
Nov 7th, 2020
During the pandemic this hotel closed its restaurant but a free grab and go breakfast including pantry, juice, coffee, and yogurt is available for all the guests. The front desk is accommodating and helpful. Parking was free. Took 10 minutes by driving to Annapolis downtown. TRIPADVISOR.COM USER
Very nice hotel!
Sep 29th, 2020
Our room was nice and clean when we arrived. The decor in the room was modern in good taste. I had no complaints about the room amenities. The TV was setup where you could use your smart device to control the tv. If you have a Netflix or Amazon account you were able to log in and watch movies. Major Plus!! The shower was awesome!!! Large in size with heavy duty sliding doors. The shower head provided a nice stream of water pressure. The only two negatives that prevented 5 stars was the mattress and the toilet paper. The mattress was too firm for my family. The toilet paper was so thin. We would use more than one should to do the job. Not very cost effective in my opinion. Lastly the staff was very pleasant. We requested extra pillows. When they brought the pillows they noticed we had an infant with us. She offered to bring in a pack n play without us asking. Going that extra distance made the stay even more pleasurable. I know Covid has effected some of the services normally offered. TRIPADVISOR.COM USER
Shout out to Staff
Sep 25th, 2020
We had to cancel reservation due to the COVID results of a family relative. Caress Mitchell was very accommodating, understood the situation and allowed us to make changes with no penalty fees. Excellent customer service. Thanks for your understanding. Will always stay at The Courtyard by Marriott whenever we travel to Annapolis! Thanks again Caress.! TRIPADVISOR.COM USER
A comfortable hotel and truly like lots of parking spaces
Sep 14th, 2020
It is a regular Courtyard hotel, nothing special. The room is spacious and very comfortable. Some staff are very good some are very cold attitude. There is no worry about the parking space and easy to park. General speaking, a good choice to stay. TRIPADVISOR.COM USER
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