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at the Courtyard By Marriott Tupelo
First and last stay
Mar 24th, 2019
We stayed here for one night and were not impressed. There was no one at the counter to check us in so we had to wait about 5 minutes with our luggage in hand to check-in. She finally arrived from the back and got us checked in. The room was musty and smelled bad like mildew. The decor was 70’s like and the carpet was peeling away from the walls. It was bad enough where no one wanted to take their socks off. While tucking my kids in, there was an empty candy wrapper under their bed that stuck to my sock...we didn’t have any candy with us. I was scared to look under the bed but there was another candy wrapper and a lot of dust. We slept the night and quickly checked out earlier than planned bc we didn’t want to stay any longer. TRIPADVISOR.COM USER
Feb 17th, 2019
We spent one night. The staff was nice and helpful. We had several issues though. The toilet kept running after it was flushed and we had to keep taking off the lid and jiggling the device inside the tank to get it to stop so it could be flushed. As we had come in late from a concert and didn’t notice this until after we got in bed we did not want to get up, get dressed, and wait for maintenance. I have to eat a special diet for health reasons so I had brought my breakfast to eat the next morning. When I took it from the refrigerator in the room, where it had been on the bottom shelf, it was frozen solid. The convenience outlets by the bed had a short and my husband’s sleep apnea machine kept cutting off. I did notify the staff of these problems. She did not write it down so I hope it was it was all taken care of for the next guest. Also my hubby got in bed first and the mattress was visibly sagging. He is a small guy so it wasn’t a weight issue. I think it is time for a redo of this hotel. TRIPADVISOR.COM USER
Best Service. Kindest people!
Feb 15th, 2019
Ms. Shauntasia at the front desk took excellent care of my 80 year old handicapped mother and I on a very spontaneous stop on our way back to Illinois. She was professional, kind and fun! Great hotel. Clean and safe! TRIPADVISOR.COM USER
Jan 8th, 2019
I stay in Marriott hotels everywhere I go. This stay was not impressive at all. The room smelled of cigarettes, the furniture was worn, the shower curtain had soap scum on it, and I did not feel as though I was staying at a Marriott. I was in a room backed up to the gym behind the hotel where they played techno music most of the evening and the elevator was right outside my door and was very loud. TRIPADVISOR.COM USER
A good place to spend the night
Dec 16th, 2018
Driving from southern Florida I needed to stop. Booked on-line with app in advance a few hundred miles away. Glad I did. Checked in in advance, zipped through front desk - off to bed. Clean, good service, great Marriott mattress and feather pillow. TRIPADVISOR.COM USER
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