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at the Courtyard Charleston Mt. Pleasant
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Oct 18th, 2020
Stay here often when visiting family, room clean,and fresh. Staff courteous and honest, especially Darrel from housekeeping. Left my credit cards behind😩I was immediately notified. Darrel will be recognized by me, but I highly suggest that the management do so. For his response I will continue to stay at this location. Thank you! TRIPADVISOR.COM USER
Holiday Business Travel
Sep 9th, 2020
We booked this hotel during to look for real estate properties for our new family investment business. The hotel outside was nice and clean. The inside was as pictured. Our room was on the 1st floor and surprisingly it was quite. My only issue was the old smell that came from the closet. We brought Lysole with us to disinfect the room; however, no matter how many times we sprayed the smell never went away. As a result I'm thinking it was mold. I do have allergies and needed to purchase Sudafed during my stay. Although we wanted to stay another 2 days to relax, I couldn't handle the smell. After only 1 extra day, we checked out. Now, our intial booking was through Priceline; but our extra 1 day was booked through the hotel. With the mold smell I should have booked the extra night through Priceline to receive a $35 saving. Other wise I don't have any other complaints. If it wasn't for the smell I would give my review 5 stars. The staff was nice, the hotel was beautiful as pictured, and the location was perfect! Would I stay again, I don't think so. Well unless I read they renovated the hotel, I would pass. The molded smell in the closet is dangerous. The fact that Lysole would not kill the smell was a deal breaker for me. TRIPADVISOR.COM USER
Very loud highway noise/bistro closed
Jul 8th, 2020
The road noise from the highway is very loud. The front desk assistant assured me I was not facing the highway when I realized this hotel backed up to it and asked to please have my room face away but we were on top of the highway. The bistro was closed. I wish they advertised that on the app as a notice because I would have stayed somewhere else. Lobby is nice. Rooms are nice. Won’t sleep a bit tho bc of listening to trucks and motorcycles all night. 😡 TRIPADVISOR.COM USER
Jul 2nd, 2020
Well if you are basing your stay decision on virus mitigation I would say they fail. No hand wipes anywhere visible near check in, people non paying attention to elevator signage, no indication in the room that anything has changed in the way of protection and the Marriott stated indication of hand wipes in the room. Well they are nowhere to be found. Fail in my book, hope we didn't catch anything. TRIPADVISOR.COM USER
Nice place to be.
May 30th, 2020
Went there the Memorial day weekend.Nice rooms. I ordered a king size bed, but i truly think it was a queen.the rooms were clean and didn't have any problems with the staff. But ant way the stay was nice.. TRIPADVISOR.COM USER
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