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at the Courtyard Columbus Easton
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Nov 30th, 2020
We just spent 2 nights at this hotel at the beginning of this month. Overall, from start to end, our stay was very good. First of all, I have to say all of the staff members at this hotel were following all of the appropriate COVID guidelines. They were all wearing a mask correctly, and kept the hotel spotless at all times!! Every guest we encountered were wearing a mask as well!! When we checked in, the young man at the front desk was very friendly. He gave us 2 really nice adjoining rooms on the 6th floor, one of with a king, the other with 2 queen. (Rooms 612 & 614) Both rooms were literally spotless. They had no musty smells or odors. They were extremely allergy friendly!! Every part of the hotel had no strong chemical smells, musty smells, etc. It was perfect. The beds were extremely firm. It was probably the firmest bed I have slept in this whole year. I personally found it uncomfortable, but I did sleep well both nights. If you love a very firm bed, this hotel has you covered!! Finally, we loved the location of this hotel. You are a 2 minute walk to Easton Town Center, which has every single shop and restaurant you could think of, literally. The town center is huge, and the area is extremely safe!! Overall, I would highly recommend this hotel to anyone!! I do plan to stay here sometime again in the near future. We’ve stayed in a ton of hotels in Columbus, and this one ranks up there as one of our favorites!! TRIPADVISOR.COM USER
Clean, basic hotel with limited amenities
Jan 1st, 2020
We stayed for three nights at the end of December 2019. Our room was comfortable and clean, though dark, we kept having to use the flashlights on our phone to find things. Housekeeping was excellent! The kids used the pool which was small but I thought the pool room seemed very clean (compared to the typical hotel pool) and they provided towels. My big issue with the hotel is the lack of coffee. Seems minor but when you are cold and wet it's a real bummer. More about that in a minute. There is a small maker in the room, however the coffee is not very good. Downstairs in the lobby they offer drip coffee starting at about $1.50 up to giant lattes for approx. $6. For reference, on our first morning, we had one small cappuccino, one eggs & bacon, one croissant, one bagel w/cream cheese, one milk. It was $30. Unlike Hyatt, Hilton, and other chains, there is no drip coffee that you can just grab a cup of on your way out the door. Usually those other chains leave it near the elevators. Oh, and any food or drink totally shuts down at 10am. They turn the lights off everywhere, even if you are sitting at a table. It's weird. On our last day there, the fire alarm went off while I was just getting out of the shower. Sopping wet, I quickly dressed, grabbed my son, and evacuated. My hair was wet and we were cold waiting outside in the wind and rain. I had forgotten to grab keys, phone, etc. No one from the hotel came out to tell us that it was a false alarm set off by workers. Eventually, we went back in and asked if it was safe. The guy at the front desk chuckled at us. So odd. It was just after 10am, I was freezing and turned to see the coffee/food was indeed shut down. No, they did not leave it open a few minutes longer for the people who obeyed the alarm and waited in the rain. I asked the front desk if there was somewhere else to get coffee and the gal said she didn't know. So, we went up, I dried my hair, and we left. I give this hotel 3 stars because it is average. Next time we're going to try another spot. It seems minor, and to many it would be but I really think they should re-think the coffee. This is not a place where you can hang out despite it being set up that way. TRIPADVISOR.COM USER
Stayed 3 nights at Christmas
Dec 26th, 2019
Lovely stay - very clean hotel - cheerful & friendly staff - the Bistro breakfast folks were very nice too. Fun place to stay at Christmas time. Easy parking. Windows open for fresh air. Quiet at night. TRIPADVISOR.COM USER
Dec 20th, 2019
Excellent service by Esveydi Love her customer service skills She helped us by being sensitive to us kind and courteous. She placed us first and had s great attitude. You need more like her to be a blessing to all TRIPADVISOR.COM USER
Dec 6th, 2019
Very clean amenities and the service is fantastic. Staff is very personable. Great time chatting with Odane at the Bistro. He made sure our food was perfect, which it was! Will stay again and would recommend. TRIPADVISOR.COM USER
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