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at the Courtyard Fort Collins
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Aug 5th, 2020
We had a reservation with courtyard hotel and they transferred our room to the residence inn, the hotel we were transferred too, words cannot describe the disappointment for our first family vacation to Colorado. The room had a horrible odor, bugs on the floor, not enough towels, no toilet paper, the shower shampoo, conditioner, and body wash had not been refilled, the fold out mattress in the couch had stains all over it, the night lady working was the absolute most hateful person I have ever came across on the hotel industry, she acted like I was the problem when the people above us were making the most awful noises from 3-5 am, after we had just traveled 11 hours from Oklahoma, she was short and rude, completely unprofessional, feel like we were ripped off from our family vacation, we even had another family traveling with us, got them to also book a room with your hotel, they were transferred as well, their first room the air conditioner did not work, so they got moved to a smaller room, were again the a/c did not work either. Could not believe the service we received from the residence inn. TRIPADVISOR.COM USER
Very Comfortable, Quiet Motel
Nov 12th, 2019
We spent two nights at the Courtyard by Marriott in Ft. Collins, CO, while visiting family in the area. The staff was very nice and efficient with our check-in. There is free parking and wireless internet. Check in starts at 4 pm and runs through midnight. If a late check in is planned, contact this property directly for their late check in policy. Beds were comfortable, and the room was beautifully decorated and exceptionally clean. The duvet is always too heavy for me - I would prefer a light blanket. The bathroom featured large bottles of body wash, shampoo, and conditioner on the wall of the shower, which saves on all those little plastic bottles. I like that! Small bottles of lotion were provided. Room had a microwave, fridge, television, and coffeemaker. This motel does not have complementary breakfast but has a really nice bistro in the lobby with a large selection of breakfast and lunch meals and beverages, as well as complimentary coffee. (Not sure about dinner). The staff in the bistro were very nice and served a delicious breakfast. The lighting in the room was rather low, particularly in the bathroom, which made it a little difficult to shave or put on makeup. I would very highly recommend this motel! TRIPADVISOR.COM USER
Ready for a refresh
Nov 2nd, 2019
Serviceable and clean..basic courtyard with a nice fireplace and updates in lobby ..room had old fan in bath that’s way too loud, more Lighting needed, small Vanity, needs ports in room for plugging in apple products..our key didn’t work and the tv was small for today’s standards Linens clean and nice ..we slept well and it was a good price for a one nighter to see the college. It’s not close To the school So would look to stay in the old town next visit . TRIPADVISOR.COM USER
Average but terrible water pressure
Oct 22nd, 2019
No water pressure in shower. Breakfast food below average. Nice staff but if you are using points for a stay they relegate you to second class treatment priority ( which is ironic). Better options at Hilton properties to be honest. TRIPADVISOR.COM USER
Amazing service! Give the guy with the ponytail a raise!
Oct 11th, 2019
We had an awful experience at another hotel and had to switch. The staff at the courtyard was thoughtful and welcoming. The hotel was clean and the pool was the perfect temperature. Honestly the staff was the best part. We loved everything about our stay. We come to fort collins once a year to visit family, and we will always stay with you from now on. Thank you for the perfect experience! TRIPADVISOR.COM USER
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