Courtyard Greenville Downtown

50 W Broad St | Greenville, SC 29601-2610  [SEE MAP]Greenville, SC  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

Excellent except smelly pillows

Feb 10th, 2020

My friend and I stayed here because of the location to access Rick Erwins Seafood Restaurant. It was also referred to us by the Lexus Dealership attendant. The hotel was very nice and clean with one exception. My pillows smelled of sweat. I have never had that happen at any hotel in the past. My friend gave me one of her pillows and I finally went to sleep. I probably should have called housekeeping for some fresh ones but it was pretty late. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely hotel

Jan 26th, 2020

Very clean hotel, walking distance to falls park and directly across from the peace center. You can take a short walk and be right in the thick of all downtown has to offer. I love this location because it’s quiet section (no late night noise, intoxicated people) but close enough to get to all the action if you wanted to do so. Pay for parking or valet. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always a Great Stay

Dec 1st, 2019

This Courtyard is probably one of my favorite Courtyards ever! It's very for walking almost anywhere downtown, including Falls Park. There are so many shops and restaurants nearby, you never have to leave the hotel. They have redone the lobby and it looks amazing, and even more so during the holidays with the Christmas trees decorated. The room was great, clean, and had plenty of space. Check-in was quick and the desk agent was very helpful with questions I had. Don't forget to go during the holidays when the ice skating rink is set up in the courtyard. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friendly staff and perfect location!

Nov 26th, 2019

We had a blast on our recent weekend getaway to Greenville and are thankful for the staff at Courtyard for making it extra special. We were traveling with our 3 year old and every morning he would wake up excited to go visit his friends Latrelle and Joy at the bistro. They were so friendly and entertaining even at 6:30 am and were very accommodating of all of our dietary requests! The hotel room was quiet, clean and perfect for our two small children. The view of the ice rink was quite charming and we were able to walk everywhere we wanted to go... including several visits to the children’s museum and river front. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Gave my room away even after confirming I was coming

Nov 6th, 2019

Was contacted by desk supervisor just as I was boarding my flight wanting to know if I was still coming. I replied emphatically that despite the flight being late I was surely coming. She asked for my flight info so she could follow and I complied. I got there after midnight to find that they had left me a voice mail while in flight that they had given my room away despite personally confirming my arrival. And of course the person I had spoken to was off shift. They sent me to another hotel. I didnt get into a bed until hours later and was a wreck for my morning work. I followed up after and was very disappointed. Tried to work with the hotel manager on some kind of compensation that aligned with the inconvenience, but the issue was not resolved to my satisfaction. Eventually got to a point of radio silence. This is no way to treat a loyal customer (Gold level) of over 25 years and at this point I dont believe my loyalty to the brand is deserved. TRIPADVISOR.COM USER 

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