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at the Courtyard Melbourne West
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Aug 17th, 2020
We stayed for a soccer tournament. The hotel was busy but the hotel staff took their time with each guest in a friendly manner. The hotel was clean and had taken steps to prevent the spread of germs properly. We will def return to this hotel when we are back in the area. TRIPADVISOR.COM USER
Amenties not up to par
Jul 5th, 2020
While the Staff was helpful and did all they could with the limited resources they were unable to provide a Bistro dinner...Bistro is closed. Starbucks is open, and they have very limited breakfast....I was there to purchase a home and this requires much paperwork to be printed many documents with sensitive PII . While Eric did on one occasion allow me to print a document, it was from his computer and that made me very uncomfortable. When asked compensation for the inability to get our documents printed, we were told by Jazmine, there will be NO compensation. They implemented a rule where the room would not be cleaned for 7 days and to get new linens and replacement towels we would have to call down and request them. I had a problem with my toilet and called the front desk to report this more than once. It was never resolved. Call this place ahead of time and ask about the reduced services. I would recommend you find another place as the best solution. I find this unacceptable, and there fore the low rating. TRIPADVISOR.COM USER
Not my Hilton
Feb 2nd, 2020
We stayed here on our way to Ft. Lauderdale for our cruise and thank goodness it was only for 1 night. My hips killed me all night and both my husband and my back was stiff the next day. This hotel was pretty clean but needs new carpet. I chose this hotel because it's in a great location with many restaurants and shopping near by. The staff is pretty nice and check in/out was a breeze. I just wish their beds were comfortable like Hilton beds are. TRIPADVISOR.COM USER
Best Courtyard in the country
Jan 9th, 2020
Having stayed at many, many Marriott properties I can say without hesitation this is one of the nicest and friendliest Courtyard properties. It is very clean, a great location to walk to amenities, shopping mall and food. All the staff are all very accommodating, friendly and helpful making you feel welcome immediately. Front desk welcome is well, welcoming 😊 Food is nice, servers/kitchen staff are great. Rooms are well maintained and house keeping is great and beds are nice and comfortable Internet is good, swimming pool is warm and clean, gym is what you would expect but is clean TRIPADVISOR.COM USER
Nov 4th, 2019
We were looking for a clean, Comfortable, quiet affordable lodging for a Saturday night in Melborne. Our room was spotless, with fridge and microwave, and a really comfortable bed. Blackout curtains and quiet surroundings assisted with a good nights sleep. The room was updated with modern furnishings and swivel flat screen TV, ice was just down the hall. A restaurant is on site but we were meeting friends so didn't eat there. I liked the shower gel, shampoo and conditioner being in pump wall mounted containers. TRIPADVISOR.COM USER
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