Courtyard Mexico City Airport

Sinaloa 31 Penon de los Banos | Mexico City, MX 15520  [SEE MAP]Mexico City, MX  [SEE ADDRESS]
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Courtesy of Courtyard Mexico City Airport

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at the Courtyard Mexico City Airport

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Guest Reviews

TripAdvisor Traveler Rating 2

Some flaws...

Jan 22nd, 2020

We stay at the Courtyard at the Mexico City Airport quite frequently (for stopovers), but every time we stay there our rating goes down a bit. Arriving at 6PM after a 13 hours flight and after more than 20 hours walking around in airports, the only thing we needed is our room and a hot shower. The room was not ready (isn't the regular check-in time 3PM?) and the shower was a disappointment. The bathtub faucet/mixer was not working and some water came out from the shower and some from the bathtub fawcet. And it continuosly changed from so HOT to really COLD, so taking a simple shower became a not pleasent experience. The staff of the hotel is always kind, but management should understand that a simple "excuse us" doesn't fix the problems. The fact is, there are no better alternatives within the Mexico CIty Airport, so I just hope that our next experience here will not be so stressing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great overnight stay

Jan 13th, 2020

From the moment we checked in to the moment we left it was perfect. Friendly check in and welcome drink, super clean and quiet room. Great food at the restaurant both dinner and breakfast was really great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

1 Night Stay to make airline connection.

Jan 11th, 2020

We needed a room for 1 night since we were unable to make a connection from MSP to ZIH the same day. We also needed a property that was at he airport close to terminal 1. We arrived at Terminal 2 and the Courtyard Marriott has a small storefront as you exit the arrivals hall, although it was a walk to get there. The hotel has a shuttle service from Terminal 2 to Terminal 1 where the hotel is located. The young man staffing the booth, checked the shuttle, then assisted us with our luggage. The shuttle driver loaded our bags and dropped us at the hotel. We were instantly impressed by the property from check in to late check out, service, on site Resturant and bar, the room and the price. All staff extremely helpful and friendly. This will be our go to property in the future if we need it again and I highly recommend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Airport hotel done right!

Jan 8th, 2020

Other airport hotels could learn from this property. It was perfect for a quick airport stop! We landed late, flying out early, so just needed somewhere to rest our heads for a few hours. The Hotel is connected to the airport which is very convenient. The check-in staff were excellent, very friendly, efficient and offered us water whilst they checked us in. We were upgraded to a corner suite which was very spacious and honestly a bit wasted on us given the length of time we were staying. The bed was comfortable and we got an early morning shuttle to T2 which was quick and easy. Overall, delivering an excellent experience for a very short stay. Well done Courtyard team! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

First class service at MEX Airport Hotel

Jan 2nd, 2020

This hotel is an excellent choice for staying at the airport. The staff is first rate. I want to recommend Mr. Enrique for his gracious service at the hotel. Singlehandedly, he took our luggage from T1 to our room plus obtained a wheel chair for my wife bringing it to where we were in T1. This type of exemplary service is remarkable. Thank you Enrique. In truth, all of the hotel staff are solicitous and warm and friendly. We enjoyed our short stay there and highly recommend it. TRIPADVISOR.COM USER 

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