Courtyard Rochester Brighton

33 Corporate Woods Drive | Rochester, NY 14623-1457  [SEE MAP]Rochester, NY  [SEE ADDRESS]
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Courtesy of Courtyard Rochester Brighton

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Guest Reviews

TripAdvisor Traveler Rating 3

Standard Courtyard in good location

Dec 24th, 2019

I chose this hotel based on its convenient location for my travels. It is an older Courtyard but updated inside. The lobby is stylish and has different seating areas. My room was comfortable and had a mini fridge. The balcony is too skinny for furniture, but I enjoyed having the sliding doors open and getting some fresh air into the room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not good for business travel

Dec 17th, 2019

The layout of this hotel is in a U shape, and if you happen to get on the wrong side of the U and want to go work out - well you better hope it's 7am because that's when the pool or "cut-through" to the gym opens up. Mind you keycard access is there, it's just not active until 7am. Otherwise you have to go all the way around this ridiculous hotel. The staff will not open that pool door any earlier. Also the key cards often demagnetize themselves, so by the time I got around the U to get into the gym, my key card didn't work. I spent the 20 minutes I had before having to get ready for work, trying to get to the gym. The hotel is old, which was forgivable but the customer service also leaves a lot to be desired. I had an instance where I forgot to waive housekeeping the night before and instead told them at 7:30am that I didn't want housekeeping. They told me it was too late to get the points for waiving housekeeping. I don't recommend staying here, there's another Marriott branded property (Residence Inn) just 8 minutes down the road which is newer, with nicer staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Comfortable Stay

Nov 19th, 2019

Chose hotel based on location. Was only here for one night. Room was very clean and staff was friendly. We spent very little time in hotel. One slight issue was the heat was very loud. When the heat kicked on it was difficult to hear the TV. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Refreshed old hotel

Oct 20th, 2019

I stayed here for one night recently. It seems like the hotel has been around for quite some time but has recently been updated. Staff here are very helpful and friendly. The cafe at breakfast is overpriced but this is the case at every Courtyard. My room was clean and comfortable. The knob in the shower was labeled backwards. I like a hot shower, but the best I got here was very warm. There is no street noise and I found that the noise from the hall was minimal. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location and great hotel

Jul 27th, 2019

Stayed here because of the great location - centrally located to numerous things in the area. Loved the central courtyard - very relaxing place to gather. Great staff and friendly and helpful. Will stay here again in the future. TRIPADVISOR.COM USER 

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