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at the Courtyard by Marriott Birmingham Hoover
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Older hotel. Our room was clean others weren’t.
Nov 22nd, 2020
Our softball team stayed here over the weekend. We had late arrival on our reservation but they gave our room away. Instead of two queens we got a king and loveseat pullout. It is a older hotel. Our room was clean but others said they had stains on bed linens. Don’t know if we would stay here as a team again. Front desk staff very friendly and helpful. Miss the breakfasts especially for the girls early games. TRIPADVISOR.COM USER
Oct 2nd, 2020
Just checked in and it’s filthy! Carpet is dirty. Shower is dirty. Shower drains super slow so you’ll be standing in a pool of your own dirt within one minute. Beds are cheap and flimsy. Kleenex box was empty upon check-in. Smells musty. The lobby is nice but anything “nice” ends there. Just stayed at Courtyard in Indianapolis and it was fantastic! This Courtyard does not meet the expectations one would have for a Marriot property. Will never stay here again, thankful it’s only two nights. TRIPADVISOR.COM USER
How is this a Marriott?
Sep 20th, 2020
Worst Marriott I have ever stayed at, hands down. Run down, heavily stained carpets (see photo from elevator), mushy bed, toilet ran the whole stay, short staffed, no control over very noisy guests running and screaming down halls all night, etc. There was simply no aspect of my stay that wasn’t awful. TRIPADVISOR.COM USER
Was Charged For PARKING!!!’
Jul 26th, 2020
I Just Don’t Get It How Can You Be Charger For Parking Where You Staying At!!!!! When You Check In They Don’t Tell You About Paying For Parking!!! But On The Internet It State FREE PARKING!!! Then Y’all Tried To Make Us Pay For The Internet!!!! TRIPADVISOR.COM USER
Not as bad as other reviews IMO...
Mar 1st, 2020
While I have read the other reviews, I didn’t find this hotel as bad as they made it out to be. Now is everything new and perfect? Absolutely not. Room was clean and comfortable. Staff was friendly. My 2 dislikes were the back door into the property was propped open with a washcloth. If the door lock is broken, it needs to be fixed! This is a security issue to say the least. Also the fitness room didn’t have any towels or wipes for use. This is a big pet peeve of mine. Address these two issue please and I would stay again. TRIPADVISOR.COM USER
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