Courtyard by Marriott Buffalo Amherst/University

4100 Sheridan Dr | Amherst, NY 14221-4303  [SEE MAP]Amherst, NY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

RN

Mar 8th, 2020

Excellent customer service. Everyone was so nice. Clean rooms. Left the pool area open a little later for us to use. Comfortable. All around great stay. Beautiful hotel. My husband and. I would definitely stay there again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

GREAT hotel

Nov 15th, 2019

This is a prime Marriott property, fairly new, with a friendly, knowledgeable staff. Restaurants are within walking distance from the hotel. Lots of free parking. Free, but typical continental breakfast for limited morning hours. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Charged me for a service I didn’t receive

Nov 6th, 2019

This is a combined review of my experience with Hotels.com and the Courtyard Marriot in Amherst. I used the app to book a hotel in Buffalo and the app defaulted to the Amherst location. I immediately called Hotels.com to try and change the reservation to the hotel I was at in Buffalo. Long story short, I had to pay for a stay in the Amherst Courtyard Marriot when I didn’t even go. I also had to pay for my room in Buffalo. Both services blamed the other and I was not given a refund. I will never use Hotels.com again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great place to stay near UB

Oct 7th, 2019

Conveniently located near UB. Great place with great staff. Loved the bistro, It was perfect for breakfast. They are going thru renovations so it was a bit noisy but wasn’t a huge issue for us since we were out most day anyway. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Marginal stay

Oct 6th, 2019

Front desk staff were friendly and very accommodating. My room could have used a good cleaning, and it was difficult to maintain a comfortable temp in the room. In addition, there was a musty smell from the A/C system. I love the Marriott brand, but will skip this hotel next time. TRIPADVISOR.COM USER 

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