Courtyard by Marriott Charlotte Airport

2700 Little Rock Rd I-85 & Little Rock Rd | Charlotte, NC 28214-3021  [SEE MAP]Charlotte, NC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Kenya

Feb 22nd, 2020

Kenya (2nd shift driver) made my experience at the courtyard so enjoyable. She is kind hearted, well spoken, & true a one of a kind. She went out of her way to help my sister & I when we flew in at 1:30am which was so appreciated. If I could give my experience more than 5 stars I would in a heartbeat, all thanks to Kenya!! :D TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Please modernize

Feb 20th, 2020

Positives: The customer service was excellent. The mattress and pillows were great. Negatives: The room and bathroom was outdated. The back entrance of the hotel had a horrible odor. The bathroom tub/shower was dark, small and cracked on the shower wall. Modernize this place. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic service

Feb 11th, 2020

I just wanted to recognize the fantastic customer service that Mary provided upon check in. She had taken the time to review my traveler profile and changed my room type and location to best fit my needs. It's not often that little details like this are adhered to, and I am very appreciative! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Close to the airport and quiet

Dec 27th, 2019

I like how it only took us 5 minutes to get to the airport. Staff was great. I was starving and one of the drivers took me across the highway to get take out. The bistro is only open 6:30 for Breakfast and Dinner and Happy Hour at 5pm. Room was clean and quiet on the second floor room 257. There are two wings to this hotel so can't say about the other. My room faced the court yard. I have stayed here twice and both times were good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Recommend another Marriott brand hotel in the area

Dec 19th, 2019

Only getting 2 stars for condition of bath/shower. It was in pretty rough shape... -peeling caulking on many areas of the shower surround. -majorly bowed shower panel wall (water seeping our behind as you push on it)?! - bathroom smells pretty musty - more than likely coming from the bowed wall and peeling caulk issue. - elevator frame very scuffed and beat up...to the point it looks tacky and like a budget hotel. It a huge deal by itself, but possibly a reflection of the bigger maintenance issue. Friendly staff, the rest of the room was ok. But it's hard to get past that bathroom. I stay in CourtYard hotels nearly weekly (Titanium Elite status with Marriott) and this is my first negative review. I've never seen a bathroom in bad shape like this certainly! Didn't use any amenities as I checked late at night. Sign said pool and hot tub closed for construction? Hopefully this bathroom will be best on the list! I am staying for a quick overnight stay, but I will be taking to the GM about my concerns and hopefully they will get addressed. Probably will be staying at another Marriott brand hotel when I come back to the area. TRIPADVISOR.COM USER 

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