Courtyard by Marriott Dallas Northwest

2930 Forest Ln | Dallas, TX 75234-7504  [SEE MAP]Dallas, TX  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Family Wedding Trip

Oct 25th, 2019

We stayed this hotel 2 weeks back when my niece got married its very convenient & safe location very close to the freeway and lots of nice restaurant in the area the galleria mall is only few min drive from the hotel about the hotel staff, most of the staff in the hotel such as front desk, housekeeping and restaurant staff were very welcoming, friendly and extremely helpful very special thank you desk manager Mosses ( I hope I spell right) who made our stay very comfortable about the room room was pretty good size and bed was super comfortable overall its very good hotel to stay with reasonable price TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Just what I needed

Oct 11th, 2019

Had to fly in and work over night near this hotel. Front desk staff was very nice and detailed about everything. Room was VERY comfortable and clean. Really needed some peace and quite to take a short nap before heading into work and that's exactly what I got. Arrived back at the hotel about 4:00 am and asked when the latest time I could check out due to working all night and they gave me a REAL late checkout so that I could catch up on sleep and work. I see some bad reviews on this hotel but I did not experience anything bad. I did not use the restaraunt or pool or Gym but what I did need and used was perfect. thank you. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

I have never seen a Marriott Courtyard like this one

Sep 18th, 2019

I am currently staying in this Marriott Courtyard for a work trip. This is the most disappointing Marriott stay I have ever had. The night I arrived and went to the Bistro for food, numerous items were not available from the menu and the pantry shelves were bare. Today, I discovered that the pool is completely green and is closed. Disgusting. Then, while walking to the ice machine I learned that the guest laundry is out of order. I was planning to use it on Thursday. (This was what really prompted me to get online and warn others.) In my room, there is black mold in the shower, and the screen door to my first floor room is broken and does not lock. UGH. I usually find Marriott Courtyards to be very consistently good. This particular property is a massive disappointment. This place has the Marriott name on it; get your act together or stop calliing yourselves Marriott. This place does not live up to the quality I have come to expect from Marriott. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

A dump

Jul 10th, 2019

Three of us checked in - 3 of us had to get new rooms because of a moldy smell. One colleague had bugs in her room and had to check out. The TVs didn’t work right. The gym was disappointing, dirty equipment and NO AIRCONDITIONING. The elevators aren’t air conditioned and about 100 degrees. The power went out for 30 minutes while showering in the morning. The food was inedible. How do you screw up meatballs? Do NOT stay here!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great Staff, Property Showing its Age

Jun 10th, 2019

The front desk staff is friendly and extremely helpful. When our first room wasn't satisfactory, they quickly moved us to a better room. When that room lacked enough linen for the pull-out sofa, they again apologized and promptly presented additional linen. This staff is great and doing better than most hotel front desk staffs, but the property itself is showing its age. In the rooms, it's hard to find the light switches with the lamp and light upgrades, and there's no exhaust fan and hair dryer in the bathroom. The courtyards are nice, but they too could use a bit of tender loving care. My compliments to the helpful, friendly staff. TRIPADVISOR.COM USER 

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