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at the Courtyard by Marriott Lake Buena Vista at Vista Centre
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Princess Half Marathon Trip
Apr 13th, 2020
We visited the Courtyard by Marriott in February for the Princess Half Marathon weekend. The staff was very welcoming and hospitable towards us! Here are the pros: -Chakilia at checkin was very helpful and kind. It was nice to see a friendly face after traveling 8+ hours to Florida. -The valet, John was knowledgable of local restaurants and provided us an excellent recommendation for Mexican food. John also gave us a voucher for the restaurant and helped us save money on dinner. -We spoke with and purchased two day park tickets from a concierge at the front desk. I wish I could remember her name but she was lovely! She told us about a great deal they were having on tickets and we didn’t have to do anything extra to get them. [This is the first time I’ve ever had a good experience with a hotel concierge. I’m used to the concierge trying to scam or trick me into purchasing something (like a time share).] We were thankful for her sincerity and honesty. We were also thankful for the opportunity to save money! Hah. Disney isn’t cheap. -The complimentary shuttle service was a great perk. We shuttled from the hotel to Magic Kingdom and our shuttle driver was very knowledgeable. He gave us pointers on how to get more fast passes [did you know you can get more than 3 fast passes after you use your first 3? It’s pretty awesome!] and other park hacks. -The location of this hotel was great too. We were close enough to Disney Springs that we shuttled from Hollywood Studios to Disney Springs after a day at the park. We walked from Disney Springs to the hotel and it wasn’t too far of a walk. It was about a mile away. -The hot tub and pool(s) were a great plus! Especially after running a half marathon. -We loved the Mickey waffles at breakfast! -The hotel seemed and felt very safe. Here are the cons: -Many of our bath towels had black hairs on them. It wasn’t a huge inconvenience. We just kept asking housekeeping for more towels. -A hold on my credit card appeared approximately a month after our stay. We can’t remember how much the hold was for (maybe $30-$80) but it was resolved. I called and talked with Marriott and the hold disappeared. -The mattress was very uncomfortable. We understand the hotel is being updated though so maybe those will get replaced. TRIPADVISOR.COM USER
Great Hotel at an affordable price.
Mar 28th, 2020
Great location, shopping and restaurants within walking distance. Close to the Disney Parks. There is a shuttle that stops at the door for several parks and attractions saving the hassle of traffic and parking fees. Our room was spacious, clean and quiet. Ample parking on property, however, there is a fee. A complete breakfast buffet is available with several choices or you can order from the menu. There is a good size pool and hot tub, and a fitness room. We had a wonderful stay and will definitey return when visiting Disney again. TRIPADVISOR.COM USER
One of the best staffed hotels I've stayed at
Mar 19th, 2020
Manny, Liz, Marty and the entire staff here are amazing. They have been incredibly friendly and go above and beyond to help. During this Covid-19 fiasco they are very pleasant and appreciative for our business. This staff represents the kind of business culture most businesses can only wish to have. Keep it up team and anyone thinking to stay in the area would be remiss not to stay here. I will definitely be back when this craziness is over. TRIPADVISOR.COM USER
Mar 14th, 2020
Had a wonderful stay, Liz at the front desk is very nice and super helpful! The rooms were very clean, the housekeepers are doing a very great job! 10/10 would recommend staying at this lovely establishment TRIPADVISOR.COM USER
Great place,great staff
Mar 14th, 2020
We arrived late at night after a day at Disney and the person receiving us was super friendly and helpful, room was clean and nice. The breakfast was good and morning staff Liz and Jorge were great to answer our questions for the day and provided overall great service, I will stay here again! TRIPADVISOR.COM USER
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