Courtyard by Marriott Lake Buena Vista at Vista Centre

8501 Palm Pkwy | Orlando, FL 32836-6416  [SEE MAP]Orlando, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Good location

Feb 27th, 2020

This hotel was in a good location close to local amenities and reasonably close to the theme parks (we use the shuttle once and were disappointed so drove ourselves the rest of the week). We didn’t use the breakfast buffet as it was $14 per person per day, so we made sandwiches in our room (no microwave or cooking facilities in room which was a surprise). Lots of parking at hotel, valet available but not sure why it would be necessary. The pool area was fantastic, nice size pool, little wading pool for kids (which was unfortunately really cold). Hot tub was lovely. Towels available to use and regularly replenished. Staff fairly helpful though during the week we didn’t really encounter them that much. All in all, a good stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

John Torres was amazing!!!!

Feb 22nd, 2020

John was so sweet and welcoming. The true meaning of hospitality. So helpful and truly a joy! He gave great recommendations and made our first night so great. I wish he could have been with us our entire stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Best staff but hotel not up to courtyard standards

Feb 18th, 2020

The staff at this hotel could not have been any nicer, from the parking gentleman to the front desk and the breakfast servers everyone went out of their way to greet you, ask if all was good, etc. We did get an upgrade no questions asked when our room had a tub with no shower bar and we felt it was dangerous. We were accommodated immediately and with a smile and a follow up call to a larger “ suite” in the back with the shower. That said, the room was dated and needed renovating. While comfortable and clean, it did not appear to be a courtyard standards hotel. The thing that bothered me, even though I knew ahead, was the parking fee. There is plenty of space for cars around the hotel and this appears to be taking advantage or nickel and diming. It’s not like it was a city hotel with limited space. Definitely left me feeling taken advantage of. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Ed

Feb 17th, 2020

Ed was such a good worker , also really sweet guy. Have a good personality and you can honestly tell he was a hard worker. Helped me and family a lot with everything , he make sure we was fine and having a great time . Thank u for everything ed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent

Feb 13th, 2020

The hotel staff was very friendly and accommodating. Especially John, the valet tenant. Every experience I’ve had in life starts with the first impression. John was very helpful and sought to take care of my girlfriend and I. Not only was he attentive to know when we were leaving to keep the car close. But he took the time to inquire about our plans around Orlando and provided helpful tips and specials to help us save money. People who take interest in others are the key people that make the world a better place. I enjoyed the other staff members at check in and check out. The counter girls were delightful and had a great sense of humor. I look forward to another stay. TRIPADVISOR.COM USER 

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