Courtyard by Marriott Madrid Princesa

Princesa 40 | Madrid, M 28015  [SEE MAP]Madrid, M  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

THE PLACE TO STAY IN MADRID

Jul 10th, 2020

I have been there already two times, once with my friends and it was so good that I decided to go also with my girlfriends and the Princesa team did not let me down. Amazing service. The room was super nice with all kind of amenities and details. We had a Level room and we were able to get to limited areas in the hotel. The service was just exquisite. The hotel is super centric and it is definitely the hotel I will visit the next time I visit Madrid. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

NOT Impressed

Mar 21st, 2020

Very disappointing - not located close to any tourist sites (30 min walk the closest). The hotel is in a very loud area and you hear everything outside, in the halls, & other rooms. Housekeeping starts very early so you are woken up with them banging on doors as early as 7am. The bathroom is terrible - it's the most narrow room I've ever dealt with. You can not open the shower door bc the sinks are up against it and there is ~3-4 inches bw the toilet and the wall. Amenities: very few electrical outlets (none in the bathroom); hair dryer is very old & weak w 1 speed (have to hold the button continuously for it to work); small refrigerator but stocked w items to purchase; no clock; wake up calls were unreliable (didn't even call one morning). No ability to control temp in room & only has a weighted blanket on the bed (no sheet) so very warm. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good hotel in the city center

Mar 18th, 2020

My son, my father, and I stayed here for two nights with a tour group. The location is near sights, restaurants, and shopping. The rooms were comfortable. The breakfast buffet was excellent. The staff was welcoming. Meeting rooms were adequate for our purpose. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice visit, friendly staff.

Feb 18th, 2020

Stayed here 3 nights as part of a tour with 39 friends..it wasn’t an issue we weren’t right in the old town as we were part of a tour and had a bus to take us to most attractions..the room was spacious and clean but they forgot to replace our was washcloths. Breakfast buffet had many choices...the coffee was delicious...one small issue some of the items on the breakfast buffet was always cold. The bar staff was amazing and so friendly....nice to unwind with them after a busy day in Madrid. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

The worst!!!

Jan 10th, 2020

You can definitely tell it is no longer a Marriott hotel! We stayed here twice on our way to Dubai. On December they gave us one of the old rooms and it was average but now on January they gave us one of the “new” (refurbished) rooms and it is awful! The bathroom has the following issues: 1-the toilet is broken so it is running water all the time, 2-the water from the showers leaks out and makes a mess in and out of the bathroom, 3- there is not even a hook by the shower to put your towel and 4- I just found a COCKROACH there!!! The rest of the room isn’t so nice either. I just found the cockroach and I’m sitting on the bed in the middle on the night wandering if I should move to another hotel right now or wait until the morning. Such a disappointing stay! TRIPADVISOR.COM USER 

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