Courtyard by Marriott Mobile Daphne/Eastern Shore

13000 Cypress Way | Spanish Fort, AL 36527-9428  [SEE MAP]Spanish Fort, AL  [SEE ADDRESS]
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Courtesy of Courtyard by Marriott Mobile Daphne/Eastern Shore

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at the Courtyard by Marriott Mobile Daphne/Eastern Shore

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Guest Reviews

TripAdvisor Traveler Rating 1

Worst service in any hotel, ever.

Dec 27th, 2019

We checked in for 3 nights. The room was great, and the check in went smoothly. We paid for breakfast with our room. Come the morning we find out there is no breakfast as advertised. We got a coupon to buy limited options from the attached Starbucks. The hotel’s desk clerk was completely unhelpful and obviously didn’t care. The service at the hotel’s Starbucks was pitiful at best. They were out of several options and very inflexible for guests unless you pay their exorbitant prices. We were forced to get something we didn’t want. Then had to go eat breakfast elsewhere because we were fed starvation rations. We decided after the hotel basically telling us screw you, we don’t care, that we would check out that morning and go somewhere else. We will never stay at another Marriott property again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

No coffee was a deal breaker for me.

Dec 6th, 2019

Nice Hotel and friendly staff but don’t expect coffee unless you pay a fortune for Starbucks at the Bistro in the morning. I don’t like Starbucks or the prices of it. I had a burger, fries and a 20oz Diet Pepsi when I arrived for dinner at the bistro and it was 16.06 for a burger and fries. A little pricey for me. It was frustrating to be there all week with no coffee except the ones in the room. So you get two K cups with two sweet and lows and powder creamer. I also came back to my room with this message one day and had to go downstairs and get coffee from the front desk. I don’t ever remember traveling and the only option at the hotel being Starbucks coffee which is about $3 for a shot glass size. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Place to Stay

Dec 1st, 2019

We were traveling through Thanksgiving day. We booked online with Marriot Points. We were greated by a lovely lady at the desk, I do believe her name was Shauntell? Sorry I didnt write it down. She was super friendly. The room was VERY CLEAN. It was a quite nice stay. We will stay again when driving through to see our grandchildren in south Florida TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good staff, but a less than satisfying stay.

Nov 13th, 2019

I stayed here for three days for business. I chose this hotel because it was on the suggested hotels for the convention and it still had occupancy available. I have always had good stays at Marriott hotels and had heard good things about Courtyard. I liked the "Bonvoy" app and the ability to "Check-In" through the app before I arrived. I was also grateful that the app allowed me to open the door of my room because my key cards didn't work. The room was in good condition. The bed was very comfortable. The front desk staff was very nice and friendly. While most of the stay was positive, I did have some less than satisfying experiences. First, I was surprised that the hotel didn't have complimentary coffee in the lobby, especially in the mornings. I can't remember the last hotel I stayed in that didn't offer free coffee in the mornings. Instead, you had to go order coffee and pay for it in the Bistro. My biggest complaint was that the refrigerator in my room didn't work and was never replaced. I called the first night because I had drinks to put in it. They said they would report it the next morning. When I arrived the next night, the fridge was still not on. The front desk said that maintenance said they looked at it and fixed it. I was told to hit the reset button inside, which I did. A couple of hours later, the fridge stopped working again. I reported it again the next morning to the front desk staff. The lady said she would get maintenance to replace it. However, when I came back that night, still the same uncorking fridge. I finally stopped asking because I was checking out the next morning. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice place to stay

Oct 17th, 2019

Stayed here overnight on the way to a beach trip. The staff was helpful and friendly. The room was clean as well as the hotel. We did not use the pool area but it seemed sufficient. The only negative was they don't have a free breakfast. We were going to eat down the road so that wasn't a big deal to us. I would stay here again if I needed to. TRIPADVISOR.COM USER 

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