Courtyard by Marriott New Orleans Metairie

2 Galleria Blvd | Metairie, LA 70001  [SEE MAP]Metairie, LA  [SEE ADDRESS]
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Courtesy of Courtyard by Marriott New Orleans Metairie

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Guest Reviews

TripAdvisor Traveler Rating 3

Not my first choice in the future

Jan 8th, 2020

This hotel has always been our first choice when visiting family in New Orleans. On our last stay over the holidays we arrived to our room in the afternoon to find our room had not been cleaned. During our stay of 5 days this happened on 3 days. The hotel front desk staff explained that they cleaned the check-out room first and then the others. Never heard an apology for our inconvenience. This hotel will be my last choice in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointing on many levels

Dec 24th, 2019

Bad experience on so many levels. Room not ready by 3:30 (after waiting 45 minutes), so had to downgrade to lesser room. Thin sheets, even thinner bath towels, loud, inefficient ac unit, lipstick-size shampoo & conditioner not restocked after 2 days for 2 people, room not made up by 3pm, bar closed as employee did not show up for work (on a Friday night!), had to wait 25 minutes for latte and yogurt. Ridiculous. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointed

Nov 23rd, 2019

I booked this hotel because it had a bar and a bistro. I was in town for a funeral and had two long days in a row. Both times I returned to the hotel and the bistro/bar closed at 10. This is not convenient for people traveling. The woman told me I could drive a few blocks away' seriously I just drove 4 hours to get here!! Its a hotel. Service weary travelers. Disappointed in Marriott TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice staff and clean rooms and accommodating

Nov 22nd, 2019

Stayed here 11/15 -11/17 Dillan&Crystal were kind and accommodating! Dillan helped my sign up for Marriott Rewards, the rooms were clean, the beds were extra comfortable And Case was beyond helpful! Will be staying there when I come back In January! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Not A Bad Place To Stay

Nov 21st, 2019

Spent the week at this Courtyard. Not a bad place, but I had issues with the key-card and my door. Other than that, the room was nice, with a king-size bed and good desk to conduct work. Very comfortable bed for some good night's sleep. Room faced the back, which was nice to have. TRIPADVISOR.COM USER 

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