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at the Courtyard by Marriott Prague Airport
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Customer service on point
Oct 5th, 2020
This is probably the best airport hotel I have stayed at. In terms of location, it is located on Airport property and both terminals can be reached by the pedestrian pathways. Upon check-in, I was greeted by Mohammed, who was so nice with top notch customer service skills. He allowed me to check in early and even provided me with free breakfast - even though I was only a Marriott silver member... Further, throughout my stay he made sure that I had everything I needed and ensured all of my queries addressed promptly and quickly. You need to keep him - 5 star service. I was provided a Studio room, which was massive. It had a living area with sofa and both a shower and bath tub. The amount of value you get at this hotel is incredible. Finally, the breakfast was great. Made to order omelettes, with the typical bacon and sausages. I’d pay for the breakfast even if it wasn’t included. To summarize, great value, fantastic service for an airport hotel. Will stay again. TRIPADVISOR.COM USER
Nice convenient hotel at the airport
Oct 1st, 2020
Nice spacious rooms,. 1 minunte walk from the terminal. Friendly staff. Breakfast was limited due to covid restrictions but quite ok. Big benefit of the corona virus is that the breakfast room is now not overcrowded with chinese airline crew which is normally the case. The absence of crews is a delight! So much quiter in the hotel. And no noisy Chinese and Korean! TRIPADVISOR.COM USER
You get what you pay for.
Sep 7th, 2020
Positives The rooms were nice and clean and it was close to the airport. Unfortunately that is about all I have in way of positive feedback. The female that was on reception when we arrived was lovely. The male who replaced her not so much. Negatives The staff were not very friendly, the 'market shop' has very little and nobody manning the reception desk. This is quite an important factor as you need someone there to actually pay for the items. On that note they will not accept cash it's either charged to room or card payment. Cash will be accepted if it is the exact cost. The restaurant, has (if I remember correctly.) 2 items for starter, 4 for main and something for dessert. I wouldn't bother with the fish and chips... Seriously I had larger goldfish as a child. The 'mushy peas' were hard, dry and chunky. The pasta dish, was essentially oil, pesto and about 6 garlic cloves per bowl. The restaurant was dead quiet I mean myself and my wife and one other couple were all that was there. There was 2 staff, 1 waiter and 1 cook. I really understand that these are trying times so perhaps its just the pandemic that's caused such a poor show. The room was nice and clean, and cosy. Beds a bit hard but this hotel is perfect for early flights or if you've arrived late. I'd definitely stay again if the flights are the same times. However I will nip to the burger King in the airport or bring my own food. Room tips We stayed in room 420 and it was a nice twin (twin not double, I booked the wrong room) but we pushed the 2 beds together and made it a double. The room was nice and quiet so got a nice night's sleep. But don't expect a power shower. TRIPADVISOR.COM USER
My overnight stay was excellent!
Feb 29th, 2020
I stayed at the Prague Marriott Courtyard for the convenience of being at the airport for a morning departure. All the Marriott employees I interacted with were highly professional, friendly and provided plenty of information about the hotel and available services. The check-in and check-out system was fast and the hotel representative friendly and welcoming. The young man who served my table at the restaurant engaged in a pleasant conversation in English with those of us dining. The room was clean and comfortable and conducive to quiet sleep. I thoroughly enjoyed my stay and will not hesitate to return. TRIPADVISOR.COM USER
OK as the stay was for free
Feb 23rd, 2020
While storm Ciara was still racing over Prague, we needed 2 extra night as our flight was cancelled. EasyJet has arranged everything including dinner and lunch vouchers as breakfast is included. As mentioned that EasyJet arranged everything it was perfect but I would never actually pay for it. + Directly next to Terminal 1; + Close to Premium Outlet Prague shopping centre; + Breakfast included; + Friendly reception staff; + HBO 1,2,3 on the TV. - Cleaning staff came in while we were still in the room, didn't speak English and asked us to keep the door open while she quickly cleaned the bathroom. Didn't do the rest of the room and left us without showergel; - Dinner the first night was horrendous with a few potatoes and something what they called pasta but looking more like noodles; - Used to Marriott standards but this definitely was not one of them. TRIPADVISOR.COM USER
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