Courtyard by Marriott Saratoga Springs

11 Excelsior Ave | Saratoga Springs, NY 12866-2438  [SEE MAP]Saratoga Springs, NY  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Fabulous shower with wall jets

Jan 4th, 2020

We found the staff to be friendly, professional and accommodating at every turn. They handled a loud late-night post-holiday party gathering in another guest room promptly and efficiently. The lobby was nice, there seemed to be plenty of free parking (early December visit) and the location was handy to the lovely downtown area. We are Platinum Elite rewards members and we’ve been to many Marriott hotels. Not all Courtyards (or regular Marriotts) are the same, so I like to read reviews. So just fyi if these things will bother you: The beds were quite hard, which was disappointing as we usually love Marriott beds. Pillows were great, as expected. All lighting in the bedroom was extremely cool white, which is not relaxing and not the norm in any Marriott I’ve ever visited. The finishes in the room/bathroom were a bit worn (doors, some tile/grout, ceiling, etc.) but overall it was clean. The shower was exceptional, with a large rain shower plus great wall jets. There was also an adjustable handheld shower which was not used due to what appeared to be excessive lime scale build-up. That needs to be replaced immediately. Our requested 2 queen room was upgraded and this room was located on a floor of suites, so that’s not likely a standard shower. For those wall jets, I might actually sleep on that hard bed on my next visit to Saratoga Springs. I’m only giving it 3 stars because I’ve been to lots nicer Courtyards, but it’s not a bad value for the money in the area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very good

Oct 30th, 2019

Very good hotel. Excellent location in walking distance to the main street. Close to restaurants and shopping. Room was big and clean. Very quiet. Bathroom big and clean . Hotel has a charming atmosphere with small bar and fireplace in lobby area. Service very friendly and professional. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent service!

Oct 6th, 2019

I was so happy with the service, the food was excellent, and Maynard was so kind to drive me around. The front desk staff were always available, even when they had a lot of guests. Thank you for an amazing stay! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very nice one night stay

Sep 22nd, 2019

Pleasant experiences started at check in. We arrived around noon and the clerk at front desk checked us into our room quickly. Nice room but the location next to the elevator concerned me. No worries, everything was very quiet including the fact that we faced the highway; again, no noise. Bed was very comfortable, bathroom very clean. Very convenient to central shops and restaurants, might be a bit of a hike for some. One minor complaint, after lunch and touring Congress Park and viewing the Tudor homes on north Broadway, we arrived back at the hotel ready for a complimentary glass of cold water. Alas, the hotel provides neither complimentary water, coffee nor tea. I’ve stayed at any number of hotels throughout my career and can’t recall any other hotel where complimentary drinks were not available. Still a good place to stay and I wouldn’t avoid it for this slip up. Note: hotel does not have a restaurant but a ‘bistro’ bar in lobby has snacks and drinks. Hotel also has a bar. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great nights stay with the family

Sep 3rd, 2019

Typical Courtyard, with nice staff, and a very convenient shuttle to the center of Saratoga Springs which is a nice town to visit. We stayed here for one night as a family while I was on business in the Albany area. Several hotels to choose from, and this is a good choice based on our stay. Family enjoyed the pool! TRIPADVISOR.COM USER 

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