Courtyard by Marriott Shanghai Xujiahui

100 Hongqiao Road | Shanghai, Shanghai 200030  [SEE MAP]Shanghai, Shanghai  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Very nice and clean

Jun 22nd, 2019

Stayed here 3 nights. Booked an executive floor after reading previous reviews. The breakfast and executive area is clean and quiet and breakfast was better than average. Fitness center was also clean and very open. Friendly staff members and most can speak some English. Everyone and everything was great from check in, maid, concierge, and bartender Daisy. Our room was spotless and spacious. We visited another Marriott renaissance property in Shanghai and even though the lobby and bar area was larger and fancier; the bar staff was not as friendly and lobby bathrooms were not nearly as clean. Would recommend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location, and accomodations

Jun 21st, 2019

First time visit to Shanghai - on business for 80% of the stay - 7 days/6 nights, and from US. I've stayed in Beijing about 8 years prior, and I can - without a doubt - say that I'll return to Shanghai before I return in Beijing. The hotel was definitely not your typical Courtyard Marriott in the US - it was actually better. Staff attended to you needs extremely well. The morning buffet was both traditional Chinese, as well as western - and PLENTY to choose from. Having stayed in Beijing and other major cities in China hotels, the breakfast buffet (about $20 US) was well worth it. I'm also one who likes to keep a steady work out routine, so having a decent hotel gym was one of my criteria when selecting a hotel. The gym for this hotel was not bad: okay cardio, and free weights, p;us about 5-6 machines. The only negative was that the gym significantly lacked a/c, and was quite humid. But - I'm an early riser and - for the most part - it was me and one other person in the gym (open 24 hours) at 5:30am and it was bearable. Overall, I'd return to this hotel. Good price for the quality offered. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Would not go back

Jun 1st, 2019

I was there for a transit night. As a platinum member I only requested to have a quiet room and on the highest available floor. None of these were recognised, was put in a room in the low 15th and facing the main road n construction site which worked overnight. I did not ask for a free or suite upgrade, and I was surprised that was not fulfilled, all I wanted was a quiet work environment. When I checked in, It was in the evening and the front desk was not busy. They did not ask me which currency I wanted to be changed on credit cards and decided to bill me in my credit card’s local currency. None of my benefits were mention nor executive lounge and breakfast location. Overall, the room was well kept as a not so new hotel. It is located 5 mins away from the metro, around 30 minutes to the CBD. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Get on the Executive Floor

May 29th, 2019

Great hotel, Executive Floor necessary for breakfast, free waters throughout the day, and nice cocktail hour. Service depends on who you get. Some Chinese won't serve you because you're American, but others still know how to be very gracious and go above and beyond the minimum. Front desk staff and concierge are great! Rooms are nice. I had a suite and it was very spacious. Great hairdryer, good water pressure, good room temperature controls (once you figure them out), and nice turndown service. Welcoming to female business person traveling alone. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Would choose another place next time

May 29th, 2019

I use to book this hotel for my business trip in Shanghai. It has not improved at all: - English spoken employees very rare - noise in the room - mattress would need to be changed - bathroom fittings not working properly with a very poor overhead shower - poor wifi - very slow lift Next trip in another hotel. TRIPADVISOR.COM USER 

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